Shipping Carton and Rates

  • Resolved James Parkin

    (@james-parkin)


    8 years, 2 months ago

    We have products we sell with minimum quantities. When someone purchases 50 hats for example, the plugin calculates it as 50 separate packages, and Canada Post rates are enormous. We know the size of the carton need to put 50 hats into the one carton, including all dimensions and weights.

    Also, compared to the live Canada Post Rates from their own site, the Xpresspost and Priority options are substantially more with the plugin, between $40 and $100 difference. The Other options are about $10 over than what Canada Post tells us.

    1. Will the paid plugin automatically package bulk items into one shipping carton?
    2. Will the paid plugin fix the shipping rate discrepancies for all shipping options?

    Many Thanks for the support

    James

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  • Yes, of course, Our premium plugin has the feature of box packing which can be used to pack multiple products into one box.

    The rate may vary depending on some conditions like Weight, dimensions, origin and destination zip codes, etc. We can assure you that the rates will be matching with those of Canada Post Calculator.

    You can refer our troubleshooting article under the title ‘Troubleshooting for Correct Rates’. this will help you make a better idea bout rate mismatching.

    Don’t worry, we have hundreds of customers who use our plugin without problems.

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