• Resolved nathanhornby

    (@nathanhornby)


    I’ve got the plugin working on a client site, and all buttons behave as they should in desktop browsers – however on iOS Safari they just open a blank page/tab.

    Reported by my client and confirmed by me on a different phone.

    Is this a known issue, a setup problem, or?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter nathanhornby

    (@nathanhornby)

    Just to add that this appears to be the case in both iOS 7 and iOS 10, so it’s not an issue specific to a certain version of Safari. Haven’t been able to test on Android.

    • This reply was modified 8 years, 5 months ago by nathanhornby. Reason: Speleling
    Plugin Author micropat

    (@micropat)

    AddToAny definitely works on iOS.

    Find the root cause of the issue by temporarily deactivating other plugins and/or switching to one of the default themes. Usually the cause of such an issue is some script that intercepts “touch” events inappropriately.

    Thread Starter nathanhornby

    (@nathanhornby)

    Thanks for the response!

    I’ll have a play tomorrow morning, however I’ve just looked over the installed plugins and I’d be surprised if any of them interfered with touch events – you never know! I didn’t build the site so there could be a javascript gremlin in there somewhere.

    Interestingly if I select the universal share button, and select one of the social services via that menu, then it works as expected. It’s only when I use the individual social buttons that it doesn’t work (and so far only on iOS).

    It’s also a bad habit to mark an issue resolved before it has been resolved ??

    Thread Starter nathanhornby

    (@nathanhornby)

    Hi micropat,

    I tracked down the troublesome javascript – not a WordPress plugin, it was actually fastclick that was causing the issue. I’m guessing this extension was causing the event to fire too fast, before your plugin could intercept it.

    It’s not something I’m going to be debugging further (I’ll just remove that extension), but if you have any advice based on that revelation I’m all ears!

    Thanks again,

    Nathan

    • This reply was modified 8 years, 5 months ago by nathanhornby.
    Plugin Author micropat

    (@micropat)

    Thanks for sharing the cause. FastClick was baaasically obsoleted by iOS 9.3 and has has some long-standing issues such as what you came across, so it’s a good thing you removed it. ??

Viewing 5 replies - 1 through 5 (of 5 total)
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