• Hi Mailpoet,

    I have two issues that may or may not be related.

    1) when someone tries to sign up for email, they get the error “Oops! There is a problem with this form: textStatus:error errorThrown:Internal Server Error responseText:”. I tried the solution shown in this post https://www.ads-software.com/support/topic/mailpoet-error-oops-there-is-a-problem-with-this-form/ but it did not work.

    2) although the admin says that emails are being delivered, no emails are being received (we checked spam folders)

    These errors seem to have started after I set up Sendgrid as my Third party SMTP provider (using these instructions https://docs.mailpoet.com/article/28-sendgrid), but the timing could also be coincidence.

    I enabled WP-Debug mode and got the following errors:

    [17-Oct-2016 19:19:16 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 6073 bytes) in /home/jusblan331/public_html/working/wp-content/plugins/wysija-newsletters/models/config.php on line 496
    [17-Oct-2016 19:20:51 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 4520 bytes) in /home/jusblan331/public_html/working/wp-content/plugins/wysija-newsletters/models/config.php on line 496
    [17-Oct-2016 19:37:30 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 4520 bytes) in /home/jusblan331/public_html/working/wp-content/plugins/wysija-newsletters/models/config.php on line 496
    [17-Oct-2016 19:42:28 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 4244 bytes) in /home/jusblan331/public_html/working/wp-content/plugins/wysija-newsletters/models/config.php on line 496
    [17-Oct-2016 19:43:01 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in /home/jusblan331/public_html/working/wp-admin/includes/upgrade.php on line 2163
    [17-Oct-2016 19:54:21 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 49152 bytes) in /home/jusblan331/public_html/working/wp-admin/includes/upgrade.php on line 2289
    [17-Oct-2016 20:08:03 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 786432 bytes) in /home/jusblan331/public_html/working/wp-includes/SimplePie/Item.php on line 2736

    My site is https://working.cslcrossroads.com/. Please let me know if you have any thoughts on either issue.

    Thanks!!
    Suzie

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter suzieisrael

    (@suzieisrael)

    I don’t know if it’s related, but I am also getting the error “Request error not JSON:” when I try to send a Preview of a newsletter.

    Thanks again,
    Suzie

    Hi,

    Can you please add this to your wp-config.php ?

    define( ‘WP_MEMORY_LIMIT’, ‘128M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘128M’ );

    Let us know if that works.

    Thread Starter suzieisrael

    (@suzieisrael)

    Thanks so much!

    I added your snippet to my wp-config.php file and still received the same error.

    [19-Oct-2016 23:03:19 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:19 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116
    [19-Oct-2016 23:03:20 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:20 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116
    [19-Oct-2016 23:03:20 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:20 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116
    [19-Oct-2016 23:03:22 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:22 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116
    [19-Oct-2016 23:03:36 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:36 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116
    [19-Oct-2016 23:03:37 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:37 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116
    [19-Oct-2016 23:03:38 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:38 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116
    [19-Oct-2016 23:03:42 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:42 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116
    [19-Oct-2016 23:03:44 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:44 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116
    [19-Oct-2016 23:03:49 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:49 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116
    [19-Oct-2016 23:03:49 UTC] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 4649 bytes) in /home/jusblan331/public_html/working/wp-content/plugins/wysija-newsletters/models/config.php on line 496
    [19-Oct-2016 23:03:55 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [19-Oct-2016 23:03:55 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116

    Please advise, thanks!
    Suzie

    Thread Starter suzieisrael

    (@suzieisrael)

    Hi all,

    The two issues in this string have been resolved:

    1) Receiving error at signup — I deactivated all my plugins, then activated them one by one, testing the email signup in between activations. Just the act of doing this seems to have resolved the error because it is no longer happening.

    2) Changed the “from” email to match my domain. This seems to have resolved the deliverability issue with gmail addresses. We shall see when I test it further with other ESPs.

    Suzie

    Thread Starter suzieisrael

    (@suzieisrael)

    Hi again,

    Thanks for your previous attention to this ticket! However, issue #1 occurred again today, a few days after it was resolved by inactivating and reactivating all the plugins. Today I received this error repeatedly in the log files:

    [28-Oct-2016 03:32:15 UTC] PHP Notice: Constant WP_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 115
    [28-Oct-2016 03:32:15 UTC] PHP Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/jusblan331/public_html/working/wp-config.php on line 116

    The fix you suggested is still in place on lines 115 and 116, the last two lines of the wp-config.php file.

    I did inactivate and reactivate all the plugins again which has resolved the issue for now, but I would like a more permanent solution. Despite this error, email addresses are being added to the Subscriber list and emails are being received.

    Thoughts? Advice on questions I should ask my hosting provider? Anything you suggest is greatly appreciated.

    Thanks,
    Suzie

    Thread Starter suzieisrael

    (@suzieisrael)

    Hi Mailpoet support,

    I am still receiving the error I reported at the beginning of this string. Please let me know if there have been any updates that address this issue. Thanks!!

    Suzie

    Hello,
    I have read through the posts above. i am having blank screen when i access my website. When I modify debug value from ‘false’ to ‘true’ in ‘wp_config.php’ i got this error message;
    Notice: Constant WP_MAX_MEMORY_LIMIT already defined in /home/…
    Please how can i resolve this error message.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Oops! Error, no email sent’ is closed to new replies.