Unable to access Network Dashboard and sub-site Dashboard when using Multisite

Hello Everyone,

I’ve searched for related topics, but haven’t found any solution to my problem.

Here’s what I encounter:
I’m using dollarwp as my hosting provider and there’s an option of multisite when creating an instance. The problem is that I don’t want to use subdomain, but subdirectory. It’s just much more clear for me. Default setting of wp-config is to allow subdomain, so I went and changed ‘true’ to ‘false’ and everything was okay. Then I created a sub-site and it saved, everything was fine.

Now, all the problems started:
1. I can’t see sub-site when I hover over ‘My Sites’ button;
2. I can’t access Network Admin – it tells me there’s too many redirects.
3. I can’t access sub-site admin either, even though the website is active – same problem with redirects.

Here’s what I tried:
1. Removing .htaccess file and editing it according to many different solutions found on the web. None worked, after removing the file I was getting only home page of the main site, everything else was corrupted. I was able, however, to get login screen for both not-working admin panels, but after typing in username and password it didn’t let me go through.
2. Changing wp-config file in many ways found on the web, but neither worked. Some of them even corrupted the main website.
3. Contacting my provider and they have disabled CDN in order to see if there’s any improvement. None so far.
4. Experimenting with https://www./non-www. versions of the domain in config files – seems like there’s no difference.
5. Updating MySQL database to use www. domain version – no effect so far.

My website is: https://www.protradeadvisors.com/
Admin: https://www.protradeadvisors.com/wp-admin/
Network Admin: https://www.protradeadvisors.com/wp-admin/network/
Sub-site address: https://www.protradeadvisors.com/pl/
Sub-site Admin: https://www.protradeadvisors.com/pl/wp-admin/

Apart of first two and sub-site, nothing else works.

Wp-config file:

define(‘WP_HOME’,’https://www.protradeadvisors.com’);
define(‘WP_SITEURL’,’https://www.protradeadvisors.com’);

/* Multisite */
define(‘MULTISITE’, true);
define(‘SUBDOMAIN_INSTALL’, false);
define(‘DOMAIN_CURRENT_SITE’, ‘www.protradeadvisors.com’);
define(‘PATH_CURRENT_SITE’, ‘/’);
define(‘SITE_ID_CURRENT_SITE’, 1);
define(‘BLOG_ID_CURRENT_SITE’, 1);

define(‘ADMIN_COOKIE_PATH’, ‘/’);
define(‘COOKIE_DOMAIN’, ”);
define(‘COOKIEPATH’, ”);
define(‘SITECOOKIEPATH’, ”);

.htaccess file:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine on
RewriteCond %{HTTP_HOST} ^protradeadvisors\.com
RewriteRule ^/?home/(.*)$ https://www.protradeadvisors.com/home/$1 [R=301,L]

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]

# uploaded files
RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ – [L]
RewriteRule . index.php [L]
</IfModule>
# END WordPress

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Please help as it is the production website and we strongly relay on it with our income.

Thank you in advance!

• This topic was modified 8 years ago by pawel.skura.