upgraded to unlimited paid version and got locked out

  • Resolved jnoveske

    (@jnoveske)


    8 years, 4 months ago

    I upgraded to the paid unlimited version from the trial version and the site stopped allowing new sites after I had three sites setup. Now I am locked out and cannot even log into the cleantalk dashboard. I can’t even go the the cleantalk site to get this resolved. Is this a scam?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SergeM

    (@serge00)

    Hello.

    Thank you for your request.

    I’m sorry that happened to you. Please, send us your e-mail you had registered your CleanTalk profile to.
    Our e-mail is: [email protected]

    We will reset your password.

    Plugin Support SergeM

    (@serge00)

    I have found your question in our ticket system and sent you a new password.

    Please, check your e-mail.

    Contact us if anything goes wrong.

    Plugin Support Aleksandrrazor

    (@aleksandrrazor)

    Hello,

    Has your issue been resolved?

    Let us know if you have any other questions or need help.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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