Configuration Error on Mail FROM Field

  • Hello:

    I’m using the following on my mail FROM field:

    <[your-email]>

    I’m seeing the following error message:
    This email address does not belong to the same domain as the site.

    I have read through the documentation but I’m still not sure why it’s not working and why I’m seeing that error message.

    I used to have it set up this way and it worked –?it would send the email message to me and another person I had set up in the additional headers, appearing as FROM the person who filled out the form. Then any follow-up correspondence to that email would work properly.

    Right now I’m receiving test messages where I’m the one who COMPLETED the form, but not to the address where I should be RECEIVING them.

    What is the correct syntax I should now be using?

    Thank you in advance to anyone who can help!

Viewing 4 replies - 1 through 4 (of 4 total)

  • I have the same issue, when I receive the email from the contact form its got the sample email address “[email protected]”
    It also says I have 1 error in the subject line but I have [your-subject] but when I send a test email the subject line is fine?
    Its doin my head in!!!!!!

    Thread Starter Kristin

    (@krislynch)

    I haven’t received any help with this issue so I’m switching to another plugin.

    Hi Kristin and darren823

    The recommended usage of Contact Form 7 can be easily found in the documentation. It is clearly stated that using <[your-email]> is not the correct way, since it marks the email as coming from the form filler’s email address when in reality it is coming from your domain (where the form is located).

    So the best way is to use an email address that belongs to the same domain as the site in the From field, and then use <[your-email]> in the “Reply-To” header field.

    https://contactform7.com/best-practice-to-set-up-mail/

    Ivannus
    Your suggestion doesn’t work. We have tried for ages and it doesn’t work.
    This plugin has never worked properly, going to find another one

Viewing 4 replies - 1 through 4 (of 4 total)
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