Layout issues for payment options in sandbox mode

  • summerwolf87

    (@summerwolf87)


    8 years ago

    I have the sandbox mode enabled. Often when I submit the payment form with invalid details the form gets rerendered incorrectly.

    I use Euro as currency and have 2 options to select for payment. One cheaper option for specific people and one more expensive for regulars. Both options are displayed as radio buttons.

    Payment for:
    – Ticket 5€
    – Ticket (other) 2€

    So now when i want to make the payment, but enter invalid form data (for example I “forget” to fill in the mandatory email field) the options are wrongly displayed?

    Payment for:
    – Tickets&5€&

    So the first option gets displayed wrongly. And the second one is missing.

    Any reason why that happens?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Graham

    (@aerin)

    I have no idea why this happening.

    I’ve tried to replicate your options (Ticket;5€,Ticket (other);2€) and it all works as it should. Can you give me a link to your form so I can take a look?

    Thread Starter summerwolf87

    (@summerwolf87)

    Here you go https://insel.medienwerftemsjade.de/langeooger-gespraech/

    Just do not fill in any of the form fields. Click on “Kostenpflichtig bestellen” and the layout gets broken. When I disable sandbox mode everything work fine. But when it’s enabled the form is broken after sending it.

    Graham

    (@aerin)

    ok, I can see the problem now.

    The plugin validates the form and displays the errors but also thinks you have made your choice of ticket and displays the selected option. I will see if I can work out how to fix this.

    Thread Starter summerwolf87

    (@summerwolf87)

    Thank you for your fast reply

Viewing 4 replies - 1 through 4 (of 4 total)
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