• Resolved prashmarne

    (@prashmarne)


    Great plugin.

    Trying to add a profile picture from seller dashboard but does not work. Is it part of pro version?

    Also I get this javascript console error “ReferenceError: dokan_refund is not defined” when i click on upload picture. Can you please look into this one.

    Thank you in advance.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author weDevs

    (@wedevs)

    Check for Conflicts

    1 Deactivate all plugins.

    2 Switch to an unaltered default WordPress theme like Twenty Sixteen.

    3 Does the issue remain?
    If yes, the issue is not caused by our plugin. As much as we’d love to help, the issue is not caused by our plugin. This may be a WordPress issue, a conflict with your specific setup or something related to your server or webhost. Opening a topic in the WordPress support forums may help point you in the right direction.

    If not, continue.

    4 Activate only Dokan & WooCommerce. Does the issue remain?
    If yes, the issue is caused by our plugin. Create a support ticket on our site for advice.

    Thread Starter prashmarne

    (@prashmarne)

    Ok let me try these options. Will let you know if the problem persists.

    Thank you for your reply.

    Thread Starter prashmarne

    (@prashmarne)

    Hello @wedev

    I tried exactly as you have suggested with fresh woocommerce and dokan lite but the problem still persists. To of it edit pages are not seen too.

    Can you please check. Here is the test setup:
    https://dev.paramedy.com

    Do let me know your email so that i can send you credentials to log in for testing.

    Thank you

    Plugin Author weDevs

    (@wedevs)

    Hello,

    We have fixed the bug already. We will release a new update within the first week of next month. Please keep patience ??

    Cheers!

    Thread Starter prashmarne

    (@prashmarne)

    Wow thank you for your support.

    Will wait for the update.

    Appreciate it.

    Thread Starter prashmarne

    (@prashmarne)

    Hi Wedev

    Waiting for the update. Can you please let me know exactly when it is expected. Would really appreciate it.

    Thank you

    Plugin Author weDevs

    (@wedevs)

    @prashmarne

    We will release the next update within next week. Also, you can send us mail to support[at]wedevs.com to get the fixed version of Dokan-Lite ??

    Thread Starter prashmarne

    (@prashmarne)

    Thank you have sent you an email.

    Hi @wedevs

    I also get this javascript console error “ReferenceError: dokan_refund is not defined” on dokan dashboard page. I just update my dokan-lite plugin and the js error is remain. any help would be appreciated.

    regards

    Plugin Author weDevs

    (@wedevs)

    @yanu, We have fixed the issue already. On our next release, this fix will be available and we will release our next update within this month ??

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Not able to upload Profile Picture’ is closed to new replies.