• Resolved Christian Rodríguez

    (@hanschristian)


    Hi,

    Is the 2nd time this week I do login and the captcha says constantly that the answer is wrong. I’m not so bad at maths to fail a question like 20+11.

    After some fails, the login panel blocks my IP. Last time I tried changing my password, but I didn’t worked. So I decided remove the plugin folder on wp-content/plugins to login on the default URL (wp-login.php).

    But, even I always check the “Remember my login” checkbox, today I’ve to do login again (and again, and again: the “Remember me” at login NEVER works).

    So I’m being a bit tired of this plugin because is getting a great headache instead a helping guy. I searched for another people having the same issue:

    https://www.ads-software.com/support/topic/login-page-captcha-answer-always-wrong/

    I don’t use cache plugins, but I’m using the cache system of my hosting (Siteground). After cleaning the 3 cache layers (static, dynamic and memcached), the issue doesn’t fix and I still cannot do login on my WP without removing the plugin via FTP.

    Thanks for helping.

    Chris.

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