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Resolved etellewyn
(@etellewyn)

8 years ago

Hi there, we’re using the basic version of your USPS plugin on a client’s site and we have noticed that the rates calculated by this plugin do not match the rates given by the USPS website, despite identical measurements and weight. Oddly, not all of them are off — just occasional orders to various zip codes it seems.
Do you have any suggestions that would you explain these incorrect results? All should be using Priority mail large package. Can you please tell me if there is something I should be doing or configuring differently to improve the accuracy?

Viewing 3 replies - 1 through 3 (of 3 total)

niwf
(@niwf)

8 years ago

Hi Etellewyn,

The basic version of the plugin is well suited for small business owners as it packs every item individually

kindly make sure that the no of packages is going correctly.

If the problem persists provide me the debug request and response.
sc0o8i3
(@sc0o8i3)

7 years, 11 months ago
Hi Ni,

I don’t mean to bump this topic as it says resolved but I am getting the exact same issue. I just got an order today for a bottle that weighs 4oz (a 30ml bottle). The customer chose First Class Mail Parcel and it said shipping cost was $0.34. When we checked the USPS site, it said it would cost $2.60 to ship it out. It was a single package as you mentioned in your previous post. Could I have setup something wrong?

Also here is the USPS Request:
API=RateV4&XML=<RateV4Request USERID=”570CYDTE1766″><Revision>2</Revision><Package ID=”823586820440a92e7811d74f333cfa4c:1:0:0:0:0.2″> <Service>ONLINE</Service> <ZipOrigination>90670</ZipOrigination> <ZipDestination>90806</ZipDestination> <Pounds>0</Pounds> <Ounces>3.20</Ounces> <Container /> <Size>REGULAR</Size> <Width>0</Width> <Length>0</Length> <Height>0</Height> <Girth>0</Girth> <Machinable>true</Machinable> <ShipDate>13-Dec-2016</ShipDate></Package></RateV4Request>

And the response:
<?xml version=”1.0″ encoding=”UTF-8″?>
<RateV4Response><Package ID=”823586820440a92e7811d74f333cfa4c:1:0:0:0:0.2″><ZipOrigination>90670</ZipOrigination><ZipDestination>90806</ZipDestination><Pounds>0</Pounds><Ounces>3.20</Ounces><Size>REGULAR</Size><Machinable>TRUE</Machinable><Zone>1</Zone><Postage CLASSID=”3″><MailService>Priority Mail Express 1-Day™</MailService><Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”2″><MailService>Priority Mail Express 1-Day™ Hold For Pickup</MailService><Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”13″><MailService>Priority Mail Express 1-Day™ Flat Rate Envelope</MailService><Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”27″><MailService>Priority Mail Express 1-Day™ Flat Rate Envelope Hold For Pickup</MailService><Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”30″><MailService>Priority Mail Express 1-Day™ Legal Flat Rate Envelope</MailService><Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”31″><MailService>Priority Mail Express 1-Day™ Legal Flat Rate Envelope Hold For Pickup</MailService><Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”62″><MailService>Priority Mail Express 1-Day™ Padded Flat Rate Envelope</MailService><Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”63″><MailService>Priority Mail Express 1-Day™ Padded Flat Rate Envelope Hold For Pickup</MailService><Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”1″><MailService>Priority Mail 1-Day™</MailService><Rate>6.45</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”33″><MailService>Priority Mail 1-Day™ Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”22″><MailService>Priority Mail 1-Day™ Large Flat Rate Box</MailService><Rate>18.75</Rate><CommercialRate>16.35</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”34″><MailService>Priority Mail 1-Day™ Large Flat Rate Box Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>16.35</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”17″><MailService>Priority Mail 1-Day™ Medium Flat Rate Box</MailService><Rate>13.45</Rate><CommercialRate>11.95</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”35″><MailService>Priority Mail 1-Day™ Medium Flat Rate Box Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>11.95</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”28″><MailService>Priority Mail 1-Day™ Small Flat Rate Box</MailService><Rate>6.80</Rate><CommercialRate>6.10</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”36″><MailService>Priority Mail 1-Day™ Small Flat Rate Box Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>6.10</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”47″><MailService>Priority Mail 1-Day™ Regional Rate Box A</MailService><Rate>0.00</Rate><CommercialRate>6.01</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”48″><MailService>Priority Mail 1-Day™ Regional Rate Box A Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>6.01</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”49″><MailService>Priority Mail 1-Day™ Regional Rate Box B</MailService><Rate>0.00</Rate><CommercialRate>6.71</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”50″><MailService>Priority Mail 1-Day™ Regional Rate Box B Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>6.71</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”16″><MailService>Priority Mail 1-Day™ Flat Rate Envelope</MailService><Rate>6.45</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”37″><MailService>Priority Mail 1-Day™ Flat Rate Envelope Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”44″><MailService>Priority Mail 1-Day™ Legal Flat Rate Envelope</MailService><Rate>6.45</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”45″><MailService>Priority Mail 1-Day™ Legal Flat Rate Envelope Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”29″><MailService>Priority Mail 1-Day™ Padded Flat Rate Envelope</MailService><Rate>6.80</Rate><CommercialRate>6.10</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”46″><MailService>Priority Mail 1-Day™ Padded Flat Rate Envelope Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>6.10</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”38″><MailService>Priority Mail 1-Day™ Gift Card Flat Rate Envelope</MailService><Rate>6.45</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”39″><MailService>Priority Mail 1-Day™ Gift Card Flat Rate Envelope Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”42″><MailService>Priority Mail 1-Day™ Small Flat Rate Envelope</MailService><Rate>6.45</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”43″><MailService>Priority Mail 1-Day™ Small Flat Rate Envelope Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”40″><MailService>Priority Mail 1-Day™ Window Flat Rate Envelope</MailService><Rate>6.45</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”41″><MailService>Priority Mail 1-Day™ Window Flat Rate Envelope Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>5.75</CommercialRate><CommitmentDate>2016-12-14</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”0″><MailService>First-Class Mail® Stamped Letter</MailService><Rate>1.10</Rate></Postage><Postage CLASSID=”78″><MailService>First-Class Mail® Metered Letter</MailService><Rate>1.095</Rate></Postage><Postage CLASSID=”0″><MailService>First-Class Mail® Parcel</MailService><Rate>2.64</Rate></Postage><Postage CLASSID=”0″><MailService>First-Class Mail® Large Envelope</MailService><Rate>1.57</Rate></Postage><Postage CLASSID=”0″><MailService>First-Class Mail® Postcards</MailService><Rate>0.34</Rate></Postage><Postage CLASSID=”15″><MailService>First-Class Mail® Large Postcards</MailService><Rate>1.10</Rate></Postage><Postage CLASSID=”61″><MailService>First-Class™ Package Service</MailService><Rate>0.00</Rate><CommercialRate>2.60</CommercialRate></Postage><Postage CLASSID=”53″><MailService>First-Class™ Package Service Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>2.60</CommercialRate></Postage><Postage CLASSID=”6″><MailService>Media Mail Parcel</MailService><Rate>2.61</Rate></Postage><Postage CLASSID=”7″><MailService>Library Mail Parcel</MailService><Rate>2.48</Rate></Postage></Package></RateV4Response>

I just noticed that the Ounces on the request is showing 3.20 oz but the product variation on my specific test order is only 0.20 oz. I also noticed that the dimensions are not showing up either on the request but I most definitely have dimensions setup on my product variations.
- This reply was modified 7 years, 11 months ago by sc0o8i3.
- This reply was modified 7 years, 11 months ago by sc0o8i3.
mickeywf
(@mickeywf)

7 years, 11 months ago

Hi,

We can see the rate ‘2.60’ is already there in the response. Please make sure that you have selected all the services from plugin settings.

This is also strange that dimensions didn’t get passed in API request. As it is a variable product, I would like to suggest you, to double check dimensions under each variation.

If you still face such issue please send us the screenshot of the product page (with shipping details), cart page and plugin settings page.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Rates do not match those from usps website’ is closed to new replies.