Information not saved

  • Resolved sally

    (@sallyruchman)


    7 years, 12 months ago

    Hello Phil,

    thank you for the update. I tried to test it with an article. When i enable the article, and fill out all the information (regarding the correct sizes of the Image / Logo) and press update to publish, all the filled Article Fields are empty. Tried it several times ..

    Do you have an idea, why the information is not saved?

    Thx
    Sally

Viewing 13 replies - 1 through 13 (of 13 total)

  • Same things here :)…

    Here too. And it dropped all previously stored information for published pages and posts.

    Plugin Author kcseopro

    (@kcseopro)

    Hello,

    Sorry about this, can you please make sure which wordpress version you are using and make sure you are using the latest wordpress version.

    Thanks

    Wordpress 4.6.1
    Avada 5.0.5

    Thread Starter sally

    (@sallyruchman)

    WordPress 4.6.1
    Divi 3.0.21

    WP > Version 4.6.1
    Divi > Version 3.0.21

    Plugin Author kcseopro

    (@kcseopro)

    Thanks for responding..

    I am going to checking this issue with this version ..
    Will update there soon..

    Thanks

    I have the same problem!

    The main info in the plugin will save. But on the pages it does not!

    I wait for the solution

    Youssef

    (@youssefnetchestercom)

    +1 here

    Plugin Author kcseopro

    (@kcseopro)

    Hello,

    I like to inform you that we have already released 2.0 version with fixing all the bug. Please update your plugin to latest version.
    Also i like to inform you that we make huge coding change with this new version for making compatible with latest wordpress, PHP and google Schema.

    For this reason you may lost some data like image and logo url. I recommended you to re-upload that images data.
    Sorry for this unwanted issue.

    Thanks

    Thread Starter sally

    (@sallyruchman)

    Hello Phil,

    For me it works now. Also in GWT Structured Data Tool, there are no issues anymore.

    Thanks a Lot!

    Best Regards
    Sally

    Hi Phil :).

    All is working fine now :). Thanks for the update and all the job ?? !!

    Amicably,

    Pierre.

    Thanks, Phil!!!! I appreciate the quick response and attention to detail.

Viewing 13 replies - 1 through 13 (of 13 total)
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