Mailpoet Will Not Send

  • Hello everyone,

    I’m having an issue with the newsletter plugin, it simply will not send out a newsletter.
    I am able to send a preview to myself, which is a step in the right direction but when I try and send out a newsletter to subscribed users the plugin shows 0 of 0 sent and it stays that way.

    I have gone through the common trouble shooting listed on the mailpoet website, contacted my hosting provider and they say everything is working fine on their end. I’m not black listed in any way, and they allow more emails an hour than I’m trying to send in a day.

    I have setup a new cron job as directed by the free support, its directed to the correct url which says mail poet is ready to send but still no luck.

    I have deleted all the stored emails as that seemed to have worked for others, but I still can’t get it to send out.

    Any ideas would be great!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Well I’m not bringing a solution, but having a similar problem. To verify that the mailpoet cron jobs are being added to wp-cron, I installed the plugin wp-crontrol, which lists all the cron jobs. In my case, if I schedule a mailout, it says the automatic mailout will be started in a few minutes and shows the 0/3 (in the case of a test of 3 subscribers). But nothing ever happens, no matter how many times I go on the site to trigger the cron.

    And in my wp-crontrol page, there’s nothing coming from mailpoet, so the cron is never setup. wp-cron works, as if I publish an article in the future it appears in the cron list and gets published at the right time.

    Just to add a test, I installed the “newsletter” plugin. In their case, you manually “start the engine”, which adds a recuring, 5mins interval cron job to wp-cron. At these intervals it checks if anything needs to be sent and proceeds. But with Mailpoet, when I initiate a send (either immediate — but not a test, as tests send directly and works — or planned), nothing is added to wp-cron.

    Does anyone else get the same behaviour? Isn’t mailpoet supposed to add a job to wp-cron? (obviously I have mailpoet’s cron enabled in the geek options).

    • This reply was modified 7 years, 12 months ago by chazy.

    Resolved with this. However, this technique forces us to use cron on the server. I still would like to find a way to use the standard way with wp-cron… which doesn’t work as advertised.

    Hi guys,

    A solution for now is to create a cron job in your server.
    Using plugins like WP-Crontol will conflict with MailPoet and the cron will stop working.

    This is a Premium feature, we handle this automatically for our Premium customers.

    Rest assured, on version 3, the sending process has been rethinked.

Viewing 4 replies - 1 through 4 (of 4 total)
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