Thank you! I think I found the issue. As I suspected, the plugin creates a Custom Post Type. The contents of that post type are not synchronized back with WordPress.com by default, so any comments left on those questions won’t be synchronized back to WordPress.com either, and won’t appear in comment stats.
To solve that issue, you’d have to explicitly allow that Post Type to be synchronized with WordPress.com, by adding the following to your theme’s functions.php file, or in a functionality plugin:
/**
* Filter the list of Post Types available in the WordPress.com REST API.
*
* @param array $allowed_post_types Array of whitelisted Post Types.
* @return array $allowed_post_types Array of whitelisted Post Types, including our 'ghactivity_event' Custom Post Type.
*/
function jeherve_allow_post_type_wpcom( $allowed_post_types ) {
$allowed_post_types[] = 'dwqa-question';
return $allowed_post_types;
}
add_filter( 'rest_api_allowed_post_types', 'jeherve_allow_post_type_wpcom' );
This will have the added benefit of letting you access and edit questions from the WordPress.com interface, whether on WordPress.com or in one of the desktop apps. You can read more about it here:
https://jeremy.hu/manage-custom-post-types-wordpresscom/
I hope this helps.
