• Resolved bosmana

    (@bosmana)


    I use WP 4.7 and the Theme Rambo Pro 2.5.

    There is a problem when displaying the Wise Chat User list: this appears on the far right of the window, and runs all the way to the top.
    This blocks the User Profile Icon of the Rambo Theme Toolbar, so now people can not access their profile to navigate to user groups or forums.

    Could you create an option to reduce the height of the User List Column in Wise Chat Pro?

    Thanks in advance for looking into this

    Best wishes
    Arnold

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Marcin

    (@marcinlawrowski)

    Hello,

    The theme is probably affecting CSS styles of the chat. It would be easier to find what CSS rule exactly is causing this and add a fix for it in Wise Chat settings.

    Best regards
    Marcin

    Thread Starter bosmana

    (@bosmana)

    Thanks Marcin,

    How can I find out the CSS Styles of the Theme? Should I contact the producer? Or can I find it in the Plugin Administration?
    Once I have it, I can post it here, no?

    Best regards
    Arnold

    Thread Starter bosmana

    (@bosmana)

    Dear Marcin,

    Here is the update:
    I have made the modification that you suggested (replace: jQuery(window).height()
    with: jQuery(window).height() – 40).

    It worked partially:

    – The UserList height is now indeed 40 px lower (thanks! that worked)
    – The userlist was shortened from below, not from the top.

    This means the top of the userlist still blocks the toolbar at the top.

    So, I also need to modify the position of the userlist, moving that 40px down.
    Could you also help me finding the line of JS that sets the position in the function ‘setupRegularModeWithUsersList()’?

    Thank you in advance

    Arnold

    Plugin Author Marcin

    (@marcinlawrowski)

    Hello Arnold,

    Please use the following code in order to lower the list:
    usersList.css({ top: 40px })

    This should be put after:
    usersList.setHeight(usersListHeight);
    (two places in the same file)

    I am sorry for the delay. I receive a lot of questions regarding Wise Chat.

    Marcin

    Thread Starter bosmana

    (@bosmana)

    Thanks a lot Marcin

    No worries, I know how busy life can be.

    I inserted the code as you suggested. Unfortunately it made no difference.

    Then I tried the following:
    – add a “;” to and the line
    – remove the “px” from the 40px

    and other of those combinations. That did not work either. The userlist still starts at the full top of the window, blocking the toolbar….

    Sorry that the problem persists. It is a pity, as I really like the plugin.

    Could I try something else?

    Thanks again for your patience
    Arnold

    Plugin Author Marcin

    (@marcinlawrowski)

    Yes, my code is incorrect. I am sorry.

    Use this code:
    container.find('.wcUsersList').css("top", 40 );
    instead of my previous suggestion.

    This will work.

    Best regards
    Marcin

    Thread Starter bosmana

    (@bosmana)

    Perfect ! It works very well. I have set the value at 163, which allows all Profile actions, and still gives enough space to see all logged in users

    Thanks again !

    Plugin Author Marcin

    (@marcinlawrowski)

    My pleasure!

    Plugin Author Marcin

    (@marcinlawrowski)

    Starting from Wise Chat Pro 1.4.3 there is an option “Users List Top Offset” which allows to move users list down without source code modification.

    Thank you

Viewing 9 replies - 1 through 9 (of 9 total)
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