Can’t upload file

Update – Host updated all limits but still no luck.

Update – Saved the file in XLS ( original was XLSX ). Didn’t work.
Saved in CSV – Worked.

Hi @ceasurishop

File upload rejected by server
Contact your host and have them check your server’s error log.

In order for us to help with this, we’d need need to see your import file and run some tests on your server. If you’d like us to do this, please open a support ticket at https://www.wpallimport.com/support/ and include a link to this thread.

I tried updating the prices however nothing seems to happen. Had no issues till today.
I’m having NO issues updating stock levels.

Is this for WooCommerce products? If so, please make sure that you’re updating the “_price”, “_regular_price”, and “_sale_price” fields as described in our price update tutorial.

If it’s still not working after trying that, please open a support ticket via the link above with details on this issue as well – we’ll need to see the data/settings to understand why it’s not working.

Hi.
I already sent a support request via that form including the file.
Please let me know if you haven’t received it.
Thanks.

So can we please get this sorted ?

Hi @ceasurishop,

We aren’t able to link any of our support tickets to this thread here. But, we don’t have any support requests that are older than 24hrs, so if you haven’t received a reply to your support request it means we never received it. You can either email [email protected] or you can go to https://www.wpallimport.com/support/ – either way, please include a link to this thread.

Thank you, and sorry for the trouble.