Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter martywmaine

    (@martywmaine)

    This does not work
    “If you don’t see the Single Post section after opening the Main Body Design, it might be because the page you’re currently customizing is not a single post. In this case, just click on any single post link in the preview to jump into a single post context. Then the Single Post section will pop up.”

    I am taken to the post page. If I click on a post, it just brings up the post page again.

    I am using a static front page with a post page.

    Hi,

    You have a javascript error on your website, which breaks the sharing icons.
    See how the sharing icons should look and function if there is no javascript error on your website.
    https://demo-hueman.presscustomizr.com/learning-more-about-macaws-in-the-amazon-jungle/

    If you want to remove the sharing icons.
    Please following my instructions on this thread.
    https://www.ads-software.com/support/topic/how-hide-social-share/#post-8602078

    If you want to troubleshoot the javascript error.
    Please use the following troubleshooting steps.

    Check your software version.

    1 ) Check if you are using latest Hueman and Hueman Addons plugin, Update them if you are not using latest version.

    Next step is to check for plugin conflict.

    1) If you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.

    2) Proceed to disable one plugin at a time, clear browser history and re-visit your post. Check if your social sharing icons are loading and working properly.

    Do this until you find the plugin that’s causing this issue, please replace with an alternative plugin.

    Thank you

    thank you for getting back to me.
    I read the instructions for the Sharing Add On but I cannot access the post where the sharing add-on shows up. I go to Appearance, Customize, click on the menu link to my posts. The page shows up with my posts displayed. When I try clicking on a post, the display refreshes but I am still on the page, not a post.

    I disabled all of my plug-ins, cleared my cache (used a different browser too). Nothing worked except to disable the Hueman add-on. I tried disabling the add-on and then adding it back in again, too. I was really looking forward to using those shortcodes.

    I don’t have a lot of plugings: contact7, Huge IT Responsive Slider, Smooth Scroll Page, and TablePress. I added XML Sitemap today, after discovering the problem. Regardless, I disabled them all, opened in a new browser but no success.

    Part 2. More experimentation
    I made a new page, made that one be the post page. Accessed individual posts in the customizer. Then I activated the Hueman plugin. Could not access individual posts.

    So I put a post that only had one category item on my main menu. Then I could bring it up in the customizer, but then still did not have the Single Post Settings option.

    Hi,

    Your javascript conflict could have broken your customizer.
    You should find out which plugin is causing your issue.

    Please take a look on how I disable the sharing bar for posts.
    https://screencast-o-matic.com/watch/cDlwhcQxtK
    It’s working properly on my test site.

    Please hire a developer from https://jobs.wordpress.net to troubleshoot your issue for you, if you are unable to find out what’s the cause of your issue.

    Thank you

    Thread Starter martywmaine

    (@martywmaine)

    I deactivated all plugins, deactivated Heuman, deleted it and the plugin from my themes. Then I reinstalled Hueman, reinstalled the plugin, still doesn’t work.

    With the plugin inactive I see single post settings.

    Once I enable the plugin, I cannot navigate to single post, and single post settings are not an option.

Viewing 5 replies - 1 through 5 (of 5 total)
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