Bug with offline storage settings

  • Always receives the error message “Sorry, you are not allowed to access this page.” after saving offline storage settings. The error persists with all options regardless of Email, FTP, Google Drive or Dropbox. It’s because the page redirects with incorrect URL parameter ‘page’ with value ‘nifty-backups-auth’, which should be ‘nifty-backups’.

    The version of WordPress doesn’t matter with this issue. It happens in different websites with different WordPress versions.

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  • Hi @kokozin

    My apologies for the delay in response and for any inconvenience caused by this.

    What user role does your user profile have when trying to save these settings?

    Also, please advise what version of the plugin you currently have installed?

    Thread Starter kokozin

    (@kokozin)

    Hi @jarryd

    Thanks for response. I’m facing the issue with admin user role. The current plugin version is Nifty Backups (1.08) and Nifty Backups Pro (1.02).

    Hi @kokozin

    Unfortunately we’re unable to provide support for premium related issues as these forums only support the basic version of our plugin.

    Please get in touch with us on https://niftybackups.com/contact-us/ so that we can assist you further?

    My apologies for any inconvenience caused.

Viewing 3 replies - 1 through 3 (of 3 total)
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