Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Flyzoo

    (@andrea-de-santis)

    Hi!

    I am sorry we don’t have a pre-chat survey to collect this data.

    At the moment you can collect the user name and email only from
    the “we are offline” form.

    Regards,
    Andrea

    Thread Starter balexa20

    (@balexa20)

    Thanks for the quick response! Is there any plan to add that functionality in the future?

    Plugin Author Flyzoo

    (@andrea-de-santis)

    Hi!

    There are no plans for that feature at the moment:
    the reason is that Flyzoo is a community chat system
    so we are mainly focused on that kind of features!

    We might add that in the future of course, but I can’t
    tell you an exact release date now… stay tuned ??

    Regards,
    Andrea

    • This reply was modified 7 years, 10 months ago by Flyzoo.
Viewing 3 replies - 1 through 3 (of 3 total)
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