• After log into my admin site, whenever clicking any menu, I automatically logged out. I have to log in again to go to the next step.
    I checked the setting and found site url is right.
    Please help to solve the problem.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Are you sure that the wordpress url matches the site url?

    Clear browser cache and remove cookies. Deactivate any plugin installed recently.

    Visit the following URL:

    https://api.www.ads-software.com/secret-key/1.1/salt/

    Copy the values there and replace with the existing ones in your wp-config.php file. If the problem exist after doing this let me know.

    Moderator t-p

    (@t-p)

    Also, try:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    manually resetting the plugins folder by FTP/ SFTP (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP/ SFTP , or your web-host’s cPanel or whatever file management application your host provides (no Dashboard access required). Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.

    This same thing *just* started happening to me this evening.

    Every time I click any tab in the admin console, it logs me out. If I just sit and wait for about 30 seconds doing nothing, it logs me out.

    This is the first time I’ve ever had this happen after using WordPress for nearly a year.

    I’ve not recently changed themes (I’m on stock 2016). I’ve not recently added any plugins. I haven’t touched anything like that in months!

    My wordpress url matches the site url.
    I’ve cleared the browser cache, restarted the browser, tried multiple browsers, rebooted the computer.

    Please help! This is maddening!

    Moderator t-p

    (@t-p)

    @mpietrek2015,

    If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic. That way you stand a good chance of getting the assistance you want.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘keep me logging out’ is closed to new replies.