Can’t log in

  • Just made an account at www.ads-software.com

    I’ve just got myself on Zuver to host and installed WordPress.

    Go to admin site, try to log in with the account details I just made and can’t.

    Not sure if I’m just missing something stupid here, but your help would be much appreciated!!

    Thanks

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  • Moderator t-p

    (@t-p)

    try Enabling debugging and post the results.

    Hi there – are you sure you’re not confusing your account at www.ads-software.com with your website logon details on your server. They’re two separate things.

    When you were setting up WordPress on your server, at Zuver, you should have had to create a username and pwd, and enter in an admin email. If in doubt, go to your logon page, and click on the ‘forgot password’ link, and enter your email or username. See if you get the reset link via email.

    If none of that helps, can you access the WP database via your server admin panel? You can go into the WP database and check what users are registered in the wp_users table. Find your user details and you’ll be able to modify the pwd there (make sure to use the MD5 function).

    Hope that helps

Viewing 2 replies - 1 through 2 (of 2 total)
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