Address/location disappears from ‘edit property’

  • Resolved xvarea

    (@xvarea)


    8 years, 1 month ago

    When I select ‘Add Property’ (wp-admin/post-new.php?post_type=property) the field ‘Address’ appears in place, as it appears to be in place in the frontend, but when I go on the ‘All properties’ page in the backend and I hit ‘edit’, in the ‘edit property’ page (wp_admin/page/post.php?post=XXXX&action=edit) the address disappears. I have to edit a lot of addresses which were improperly exported (and probably improperly recorded for that matter) from owner’s previous site setting at least the city.
    This error doesn’t occur on my test installation which is based on wp 4.7.1 as well and which underwent a series of install/uninstall of several plugins and multiple test imports of the property database (which was brutely purged directly on mysql after each test). I have no idea of what went wrong, any suggestion would be highly appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    Might have to look at your site. Could you please e-mail me your WP credentials for further testing: usabilitydynamics.com/contact-us

    Thread Starter xvarea

    (@xvarea)

    I couldn’t send you the credential for the actual site as my customer is quite paranoid (having their 200+ properties already uppped), but luckily (if we may call ‘luck’ an error occurring) the error is now occurring on the test installation as well. I recently included some file from the actual site in order to be able to code my property.php there instead of the production.
    TEST SITE: https://www.headquarterz.org/wp_prop/
    Production SITE: https://www.agenzia-domus.com/

    I’ll send you the credentials for the Test site: being incomplete it is a lot smaller and it might be easier to find the problem.

    P.S.: the test site doesn’t have a google maps API key, but the production site has it so it’s irrelevant.

    • This reply was modified 8 years ago by xvarea.
    Elena

    (@lena60942)

    Hello,

    I will wait for your WP credentials to make sure we troubleshoot this fully.

    Thread Starter xvarea

    (@xvarea)

    Thanks Elena, this was fully solved (thanks to your help by email after I gave you credentials of the TEST site).

    For everyone who might find this thread while looking up to solve the same problem:
    – Go in Settings>Developers
    – Delete your address field (take note of the field’s slug)
    – Re-create your address field as new
    – if your properties DB is empty, check that the slug is ‘address’ as this is wp-property default. If your previous address field had a different slug, and you already populated your properties DB (by manual entry or import), make sure that the slug is the same as it was before deleting: this way you’ll have all your data back in place.
    – Check that your newly created field is set in Settings>Main>Automatic Geolocation. Note that if you didn’t delete and re-create the field this setting alone is is not a warranty that it will work.

    Sorry for being one month late on this, I didn’t check the forum in a while.

Viewing 4 replies - 1 through 4 (of 4 total)
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