Error on connection Jatpack: Sorry, you are not allowed to view this page

Could you let me know the URL of the page where you see that error?

If you want that URL to remain private, you can also contact us via this contact form:
https://jetpack.com/contact-support/

Thanks!

Hi, It’s https://asiatics.ru/wp-admin/admin.php?page=jetpack_modules
I’ve read that should be included cryptographic functions, which appeared in php7, I changed the version, but the error persists
In the body of the doc:
<!– Ticket #11289, IE bug fix: always pad the error page with enough characters such that it is greater than 512 bytes, even after gzip compression abcdefghijklmnopqrstuvwxyz1234567890aabbccddeeffgghhiijjkkllmmnnooppqqrrssttuuvvwwxxyyzz11223344556677889900abacbcbdcdcededfefegfgfhghgihihjijikjkjlklkmlmlnmnmononpopoqpqprqrqsrsrtstsubcbcdcdedefefgfabcadefbghicjkldmnoepqrfstugvwxhyz1i234j567k890laabmbccnddeoeffpgghqhiirjjksklltmmnunoovppqwqrrxsstytuuzvvw0wxx1yyz2z113223434455666777889890091abc2def3ghi4jkl5mno6pqr7stu8vwx9yz11aab2bcc3dd4ee5ff6gg7hh8ii9j0jk1kl2lmm3nnoo4p5pq6qrr7ss8tt9uuvv0wwx1x2yyzz13aba4cbcb5dcdc6dedfef8egf9gfh0ghg1ihi2hji3jik4jkj5lkl6kml7mln8mnm9ono
–>

Thanks for the extra details.

The “Sorry, you are not allowed to view this page” message you see when trying to access this page is expected: the page can only be accessed once you’ve connected your site to a WordPress.com account.

For that to happen, Jetpack uses your site’s XML-RPC file. Unfortunately I cannot access that file on your site at the moment:
https://asiatics.ru/xmlrpc.php

If you use a security plugin to block access to the file, you’ll need to configure it to allow incoming and outgoing connections to /xmlrpc.php.

If you do not use such plugin, you’ll want to contact your hosting provider and ask them if they currently block access to your site’s XML-RPC file.

I hope this helps.

thanks, I’ll follow your advice and will write later about the result

• This reply was modified 8 years, 1 month ago by lotus2007.