User Sync Error

  • Resolved gabrielchiron

    (@gabrielchiron)


    7 years, 10 months ago

    Hi mate!

    We have the last version of the plugin but we have problems when user register in our moodle, when the user register and sync with the wordpress and this user exist, the wordpress try to register with: user+1,user+2 in loop and crash the bbdd and shutdown the web ??

    Thanks a lot mate!

Viewing 4 replies - 1 through 4 (of 4 total)

  • It’s not compatible with Moodle 3.0…

    Are you saying the plugin isn’t compatible with Moodle 3.0?

    In the description it says 2.9+

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi Gabriel,

    Thanks for reaching out. What we have understood of your issue is that when a user creates an account in Moodle and then creates an account in WordPress, if the emailIDs don’t match, Edwiser Bridge will create a new account for them on Moodle instead of linking the two accounts. The user will need to keep the emailIDs same for both the Moodle and WordPress accounts to be connected.

    The usual workflow is such that, for a new user creation, the user registers via WordPress and Edwiser Bridge creates a new account for the user on Moodle and the credentials for the same are sent to the user.

    For an existing Moodle user, either the user creates an account on WordPress with the same EmailID and Edwiser Bridge connects the two accounts or the admin creates an account for the user from the back end of the WordPress website and manually links using the “Link to Moodle” function from the drop-down after selecting the WordPress account that needs to be linked to the Moodle account.

    For any further assistance, please get in touch with us at [email protected]

    Regards,
    Wisdmlabs Team

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi,

    Edwiser Bridge and all its extensions are fully compatible upto Moodle 3.2. Thanks for your query.

    Regards,
    Wisdmlabs Team

Viewing 4 replies - 1 through 4 (of 4 total)
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