Editor is blank, can’t edit posts/pages with editor

I have the same issue. Can only see text if I highlight with cursor. No editing tools visible. Cannot insert media.

First off, go to Users->Your Profile.
– Make sure that the box marked “Disable the visual editor when writing” at the top of the screen is not checked.
– If it is checked, then uncheck it and scroll down to the bottom of the page and click the “Update Profile” button to save your settings.

If that setting is correct:
– Your browser can help you identify JavaScript issues or conflicts. Do you have any Javascript errors in the console when looking at the editor page? This article can assist you in doing that diagnosis.
– If you use any caching systems, like Cloudflare, clear those caches.
– Check that the file permissions of all the PHP files are set correct (i.e., 644).
– Specifically check files like /wp-includes/js/tinymce/wp-tinymce.php and such.
– If the permissions are incorrect, then some servers running security code like suhosin won’t allow those files to run.

@aycoffman,

If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic. That way you stand a good chance of getting the assistance you want.

I have having all the same issues.

@rachdean1,

If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic. That way you stand a good chance of getting the assistance you want.

hi TP
thanks for getting back
As mentioned in my first post I already checked the “Disable the visual editor when writing” on my profile, it was unticked, when I tick it and check back I can see the text editor only, when I remove the tick, save and check back I cannot see anything again, the visual editor, all its buttons and the text editor are blank
(but word count and front end page show text is all still there)

I followed steps in the post you linked in my first message with no luck.

1 tried multiple browsers (chrome, edge), same problem
logged out, cleared cache in both, logged back, same problem
I’m not using any caching systems like cloudflare

2 I changed wp-config.php file to define('SCRIPT_DEBUG', true);
Didn’t fix anything so changed it back.

3 I opened the console to try and identify, no errors until I go to edit post then get errors, pls see original post for error text.

File permissions
I wasn’t too sure about this and had someone check for me, they said “checked the FTP and couldn’t find a .htaccess so no deny rules.
Also the permissions for the location and file accessed appear to be correct (644)”
(/wp-includes/js/tinymce/wp-tinymce.php)

still no luck. Don’t know what else I can do?

After playing more with file permissions (making tinymce 747) when I run the console I no longer get the 403 file forbidden message but the rest is the same.
Seems like a problem with Uncaught ReferenceError: tinymce is not defined

here is a copy paste of the console info

load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,quicktags,jquery-ui-core,underscore,th…:9 JQMIGRATE: Migrate is installed, version 1.4.1
post.php?post=4280&action=edit:2285 GET https://speldnsw.org.au/wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=4403-20160901 
post.php?post=4280&action=edit:2285 GET https://speldnsw.org.au/wp-includes/js/tinymce/wp-tinymce.php?c=1&ver=4403-20160901 
post.php?post=4280&action=edit:2287 Uncaught ReferenceError: tinymce is not defined
    at post.php?post=4280&action=edit:2287
(anonymous) @ post.php?post=4280&action=edit:2287
wp-langs-en.js?ver=4403-20160901:235 Uncaught ReferenceError: tinyMCE is not defined
    at wp-langs-en.js?ver=4403-20160901:235
    at wp-langs-en.js?ver=4403-20160901:519
(anonymous) @ wp-langs-en.js?ver=4403-20160901:235
(anonymous) @ wp-langs-en.js?ver=4403-20160901:519
post.php?post=4280&action=edit:2282 Uncaught ReferenceError: tinymce is not defined
    at Object.load_ext (post.php?post=4280&action=edit:2282)
    at post.php?post=4280&action=edit:2292
load_ext @ post.php?post=4280&action=edit:2282
(anonymous) @ post.php?post=4280&action=edit:2292
util.js:210 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
TA.j @ util.js:210
(anonymous) @ js?v=3&sensor=false&callback=google.loader.callbacks.maps:129
(anonymous) @ js?v=3&sensor=false&callback=google.loader.callbacks.maps:49
(anonymous) @ js?v=3&sensor=false&callback=google.loader.callbacks.maps:46
(anonymous) @ js?v=3&sensor=false&callback=google.loader.callbacks.maps:49
_.F @ js?v=3&sensor=false&callback=google.loader.callbacks.maps:48
(anonymous) @ js?v=3&sensor=false&callback=google.loader.callbacks.maps:49
_.v @ js?v=3&sensor=false&callback=google.loader.callbacks.maps:34
mc @ js?v=3&sensor=false&callback=google.loader.callbacks.maps:49
(anonymous) @ js?v=3&sensor=false&callback=google.loader.callbacks.maps:129
util.js:210 Google Maps API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required

Really stuck and need to be able to edit posts, if anyone has any more help or suggestions it would be a great help

– Try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.
– Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

Side note to @nickspeld26 please do not jump into other topics and cross post that way. I’ve removed your other post, please work with the volunteers on your topic.

ok thanks bit nervous with this so just reading everything and have backed everything from ftp and the database up, just now having a problem that I can’t delete even empty directories from my ftp(tried their interface, ftp in browser and FileZilla) I am following that up with my service provider now (they don’t know, are escalating ><)
so I’ll get back to you
tx again

Side note to @drlester please do not jump into other topics. If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic. That way you stand a good chance of getting the assistance you want.

Hi all I manually updated the site carefully following
https://codex.www.ads-software.com/Updating_WordPress#Manual_Update
I had trouble deleting some folders from my server, turns out was hidden htaccess files I had to manually delete then I could remove the folders.
It worked for 4 days, had my editor back, thought I had fixed it then problem came back.

Went back and forward with Sucuri (as I have paid for firewall that I thought caused the problem, they say it isn’t but have been helpful) and my hosting provider. Same issue that access to timymce was being blocked, all folder and file permissions were correct.

Now my hosting provider has said they noticed a htaccess file recently created (I didn’t so am assuming some automatic wordpress thing) and that the server they have us on does NOT support htaccess so they said a possible solution is to move me to cloud hosting, that does support htaccess and later versions of PHP. Sucuri agrees this is a good idea.
I am still waiting for the transfer to see if it fixes problem.
As a total noob in all this I think the htaccess file might be the key issue, since I had to delete them to update, then it worked for 4 days or so then stopped working, maybe that was when it autocreated a htaccess file for some reason and since my server didn’t support them it stopped me from accessing tinymce (the editor)
As I said I’m a noob so if htaccess files are always there in the fresh install, or if they have always been used the same way in prev wordpress versions then its probably not that, I just find it maddening to not know why what I did fixed it for 4 days only.

Anyway hopefully going to new server hosting that supports htaccess and later php will fix the problem for good, I’ll let you know, if you have any more comments or advice re above info pls let me know
tx

@nickspeld26
was your problem solved by migrating?

• This reply was modified 8 years ago by BlueGraphics.

Hi all
Yes its all working for over a week now so I think that was the problem
sorry for late response was waiting to make sure it kept working and then forgot to update ticket
tx for the help

the editor section stuck on text tab and i can’t switch to visual.

For our client website we are also getting the following error, i did all the manual solutions but nothing helped. Even replaced the wordpress with new wp-include folder. nothing helps:

wp-langs-en.js?ver=4506-20170408:235 Uncaught ReferenceError: tinyMCE is not defined
at wp-langs-en.js?ver=4506-20170408:235
at wp-langs-en.js?ver=4506-20170408:519
(anonymous) @ wp-langs-en.js?ver=4506-20170408:235
(anonymous) @ wp-langs-en.js?ver=4506-20170408:519
VM3840 post.php?post=55&action=edit:3388 Uncaught ReferenceError: tinymce is not defined
at Object.load_ext (VM3840 post.php?post=55&action=edit:3388)
at VM3843 post.php?post=55&action=edit:3398