500 internal server error during/after update

  • Resolved markharbord

    (@markharbord)


    8 years, 1 month ago

    Hi there.

    My site was working ok this morning, using 2.5.8 of AIOEC.

    Thought i’d better update to the latest version of AIOEC. I did this via clicking on ‘Update’ from the GUI in the wp-admin. This failed with a 500 Internal server error (was a bit slow doing so though).

    Fair enough, I thought, so I left it on 2.5.8 for now.

    However, now, every time I now try to ‘Activate’ the AIOEC plugin the site fails to load with a 500 internal server error.

    I have disabled all other plugins, and gone back to default themes. Everything else works fine, until the moment I activate the AIOEC plugin. Then 500.

    I have also found an upgrade folder in wp-content relating to AIOEC 2.5.10, not sure if that’s a symptom or related.

    Please help – this is our local school website and they rely on the calendar – and this is such a great plugin!

    What evidence/logs can I get that would help diagnose?

    Many thanks in advance!

    Mark

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  • I have exactly the same error 500 when i install the last version.
    I bought an add-on to submit event in the front page and now nothing is working in my new webstite.
    https://www.digitae.net/mum

    thanks for your help

    Hi @markharbord,

    Apologies for the delay in responding to your inquiry. We’ve updated the calendar and have issued several bug fixes with the newest releases for our WordPress Core Plugin, as well as our hosted calendar versions.

    If you are still experiencing difficulty or for faster assistance, please login to your Timely account and click on the “Get Help” link. You may also reply to this ticket, or open a new ticket.

Viewing 2 replies - 1 through 2 (of 2 total)
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