Post Photos on Homepage Disappear

Hello @joncook808,

As we have tested with the theme latest version, no issues regarding the “disappearing” of the posts contents was found on our side.

The issue might also be likely to have been caused by conflict with any third-party plugins ( that you might have installed recently ).

To debug,try disabling your plugins one by one and check if it resolves the issue.

If the issue is not resolved, please post in your website URL so that we can inspect the issue and provide a precise fix.

You can also post in your queries to the theme’s official support forum for dedicated and swift support at : https://themepalace.com/forum/photo-perfect/

Best Regards !!

Hello joncook808,

This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.

Checking for Plugin conflict

All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:

1-Deactivate all of your plugins (except the Page Builder if installed).

2-Now check to see if this has resolved any issues you’re experiencing.

3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.

4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin

Please reply with the name of the conflicting plugin so we can look into a potential patch.

If either of the above solutions worked, great! If not, please do let us know and we’ll continue to look into this issue further.

Regards,

Manoj