subscription not working every time

same problem on my mobile (iOS) … it was working this morning

I’m using W3 Total Cache plugin, maybe because of it ?

thanks

• This reply was modified 8 years ago by karma007.

Hello, here is a video of the bug : https://dl.dropboxusercontent.com/u/18722948/Rainmaker%20bug.MOV

It seems that the bug happens when using chrome auto-completion (email)

How can i solve that ?

thanks

Workaround : problem solved using a custom form in rainmaker (using newsletter & email form)

OK … but with this workaround, integration with icegram does not work (the form is not submitted on a popup for example) ??

Console :
Uncaught TypeError: Cannot read property ‘value’ of null
at es_submit_pages (es-widget-page.js:6)
at HTMLInputElement.onclick ((index):1)

because : document.getElementById(“es_txt_email_pg”) is null

• This reply was modified 8 years ago by karma007.
• This reply was modified 8 years ago by karma007.

Hi,

We are looking into your issue and we will communicate with you via email once we find a solution. I will personally notify you once we send the email.

Thanks,
Andrea.

Hi,

Kindly check your inbox. We’ve sent you a reply.

Regards,
Andrea

hello, This test page with my custom form in rainmaker does not work : https://www.karatecolombes.fr/temporaire/
(messenger popup)
it says no email

this custom form works in all pages (without popup)

I have also added in this page “default rainmaker” to show you that sometimes it does not work.

thanks

Also this error in the console : GET https://www.karatecolombes.fr/wp-content/plugins/icegram-rainmaker/assets/images/spinner-1x.gif 404 (Not Found)

thanks

@karma007,

Queries related to Rainmaker should be posted in Rainmaker’s support forum.