The Jetpack server was unable to communicate with your site

  • Resolved Looser008

    (@looser008)


    8 years ago

    Hello.
    I’m unable to connect the Jetpack.
    I receive this error:

    Error Details: The Jetpack server was unable to communicate with your site https://tiglari.sibiul.info [HTTP 404]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: https://jetpack.com/support/

    On the same server I have more websites and I have Jetpack on all of them, so it’s not a host configuration problem.

    The website in question was created less then 48 hours ago, and the only plugin installed is Jetpack.

    Any suggestions?

    Thanks,
    Adrian.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.com/contact-support/

    Thread Starter Looser008

    (@looser008)

    The website it is mentioned in the error ??
    I’ve copied and pasted the full text of the error received.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Oh, I read too fast, sorry about that!

    It looks like access to XML-RPC is blocked on your site:
    https://tiglari.sibiul.info/xmlrpc.php

    It might be blocked by a security plugin, by your host, or by a specific rule in your site’s .htaccess file.

    Once the file can be accessed again, Jetpack will be able to use that file to communicate with WordPress.com.

    I hope this helps.

    Thread Starter Looser008

    (@looser008)

    My site’s .htaccess file was clean but the access to XML-RPC was blocked from a different .htaccess file on the root folder and it affected the site that was created on a sub-folder.

    Thank you for your help Jeremy.

Viewing 4 replies - 1 through 4 (of 4 total)
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