Website becomes unresponsive while creating variables for products
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I am building a WP WC website with store theme and when I add products and try to create variables from product attributes the site locks up. I tried editing the PHP settings and increasing max variables to 5000, increased max execution time to 300, memory limit to 512, and none of this helped I spoke to tech support for my website host no help there. Please HELP!!!!
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Please post a system report:
https://www.ads-software.com/support/topic/before-posting-gather-the-following-details/I can’t post a link to site because it is still under construction this issue is occurring while trying to enter products into the store. As far as posting a system report I don’t know how to do that.
Dashboard > WooCommerce > System Status > click the “Get System Report” button, then click “Copy for Support”. Come back here and paste.
Home URL: ? https://bb4.171.myftpupload.com
Site URL: ? https://bb4.171.myftpupload.com
WC Version: ? 2.6.14
Log Directory Writable: ? ? /home/content/p3pnexwpnas10_data01/19/3601419/html/wp-content/uploads/wc-logs/
WP Version: ? 4.7.2
WP Multisite: ? –
WP Memory Limit: ? 512 MB
WP Debug Mode: ? –
WP Cron: ? ?
Language: ? en_USWordPress Environment
Home URL: ? https://bb4.171.myftpupload.com
Site URL: ? https://bb4.171.myftpupload.com
WC Version: ? 2.6.14
Log Directory Writable: ? ? /home/content/p3pnexwpnas10_data01/19/3601419/html/wp-content/uploads/wc-logs/
WP Version: ? 4.7.2
WP Multisite: ? –
WP Memory Limit: ? 512 MB
WP Debug Mode: ? –
WP Cron: ? ?
Language: ? en_USServer Environment
Server Info: ? Apache
PHP Version: ? 5.6.27
PHP Post Max Size: ? 300 MB
PHP Time Limit: ? 300
PHP Max Input Vars: ? 5000
cURL Version: ? 7.45.0, OpenSSL/1.0.1e
SUHOSIN Installed: ? –
MySQL Version: ? 5.6.32
Max Upload Size: ? 300 MB
Default Timezone is UTC: ? ?
fsockopen/cURL: ? ?
SoapClient: ? ?
DOMDocument: ? ?
GZip: ? ?
Multibyte String: ? ?
Remote Post: ? ?
Remote Get: ? ?Database
WC Database Version: ? 2.6.14
woocommerce_sessions ?
woocommerce_api_keys ?
woocommerce_attribute_taxonomies ?
woocommerce_downloadable_product_permissions ?
woocommerce_order_items ?
woocommerce_order_itemmeta ?
woocommerce_tax_rates ?
woocommerce_tax_rate_locations ?
woocommerce_shipping_zones ?
woocommerce_shipping_zone_locations ?
woocommerce_shipping_zone_methods ?
woocommerce_payment_tokens ?
woocommerce_payment_tokenmeta ?
MaxMind GeoIP Database: ? ? /home/content/p3pnexwpnas10_data01/19/3601419/html/wp-content/uploads/GeoIP.datActive Plugins (11)
Akismet by Automattic – 3.2
Contact Form 7 by Takayuki Miyoshi – 4.6.1
MailChimp by MailChimp – 1.5.7
PHP Settings by Askupa Software – 1.0.5
Search Engine Visibility by GoDaddy – 0.5
Woocommerce Product Custom Options Lite by phoeniixx – 1.6
WooCommerce Upload My File by bpluijms,WP Fortune – 0.4.0
WooCommerce by WooThemes – 2.6.14
WordPress Importer by wordpressdotorg – 0.6.3
WP101 Video Tutorials by WP101Plugin.com – 0.3
WPide by Simon @ WPsites – 2.4.0Settings
Force SSL: ? –
Currency ? USD ($)
Currency Position ? left
Thousand Separator ? ,
Decimal Separator ? .
Number of Decimals ? 2API
API Enabled: ? ?
WC Pages
Shop Base: ? #13 – /
Cart: ? #14 – /cart/
Checkout: ? #15 – /checkout/
My Account: ? #16 – /my-account/Taxonomies?
Product Types: external (external), grouped (grouped), simple (simple), variable (variable)
Theme
Name: ? Store Pro
Version: ? 2.0.1
Author URL: ? https://rohitink.com
Child Theme: ? ? – If you’re modifying WooCommerce on a parent theme you didn’t build personally, then we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? ?Templates?
Overrides (WooCommerce): store-pro/woocommerce/single-product/tabs/description.php,
store-pro/woocommerce/single-product/title.phpIf you like WooCommerce please leave us a ★★★★★
WordPress Environment
Home URL: ? https://bb4.171.myftpupload.com
Site URL: ? https://bb4.171.myftpupload.com
WC Version: ? 2.6.14
Log Directory Writable: ? ? /home/content/p3pnexwpnas10_data01/19/3601419/html/wp-content/uploads/wc-logs/
WP Version: ? 4.7.2
WP Multisite: ? –
WP Memory Limit: ? 512 MB
WP Debug Mode: ? –
WP Cron: ? ?
Language: ? en_USServer Environment
Server Info: ? Apache
PHP Version: ? 5.6.27
PHP Post Max Size: ? 300 MB
PHP Time Limit: ? 300
PHP Max Input Vars: ? 5000
cURL Version: ? 7.45.0, OpenSSL/1.0.1e
SUHOSIN Installed: ? –
MySQL Version: ? 5.6.32
Max Upload Size: ? 300 MB
Default Timezone is UTC: ? ?
fsockopen/cURL: ? ?
SoapClient: ? ?
DOMDocument: ? ?
GZip: ? ?
Multibyte String: ? ?
Remote Post: ? ?
Remote Get: ? ?Database
WC Database Version: ? 2.6.14
woocommerce_sessions ?
woocommerce_api_keys ?
woocommerce_attribute_taxonomies ?
woocommerce_downloadable_product_permissions ?
woocommerce_order_items ?
woocommerce_order_itemmeta ?
woocommerce_tax_rates ?
woocommerce_tax_rate_locations ?
woocommerce_shipping_zones ?
woocommerce_shipping_zone_locations ?
woocommerce_shipping_zone_methods ?
woocommerce_payment_tokens ?
woocommerce_payment_tokenmeta ?
MaxMind GeoIP Database: ? ? /home/content/p3pnexwpnas10_data01/19/3601419/html/wp-content/uploads/GeoIP.datActive Plugins (11)
Akismet by Automattic – 3.2
Contact Form 7 by Takayuki Miyoshi – 4.6.1
MailChimp by MailChimp – 1.5.7
PHP Settings by Askupa Software – 1.0.5
Search Engine Visibility by GoDaddy – 0.5
Woocommerce Product Custom Options Lite by phoeniixx – 1.6
WooCommerce Upload My File by bpluijms,WP Fortune – 0.4.0
WooCommerce by WooThemes – 2.6.14
WordPress Importer by wordpressdotorg – 0.6.3
WP101 Video Tutorials by WP101Plugin.com – 0.3
WPide by Simon @ WPsites – 2.4.0Settings
Force SSL: ? –
Currency ? USD ($)
Currency Position ? left
Thousand Separator ? ,
Decimal Separator ? .
Number of Decimals ? 2API
API Enabled: ? ?
WC Pages
Shop Base: ? #13 – /
Cart: ? #14 – /cart/
Checkout: ? #15 – /checkout/
My Account: ? #16 – /my-account/Taxonomies?
Product Types: external (external), grouped (grouped), simple (simple), variable (variable)
Theme
Name: ? Store Pro
Version: ? 2.0.1
Author URL: ? https://rohitink.com
Child Theme: ? ? – If you’re modifying WooCommerce on a parent theme you didn’t build personally, then we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? ?Templates?
Overrides (WooCommerce): store-pro/woocommerce/single-product/tabs/description.php,
store-pro/woocommerce/single-product/title.phpWordPress Environment
Home URL: ? https://bb4.171.myftpupload.com
Site URL: ? https://bb4.171.myftpupload.com
WC Version: ? 2.6.14
Log Directory Writable: ? ? /home/content/p3pnexwpnas10_data01/19/3601419/html/wp-content/uploads/wc-logs/
WP Version: ? 4.7.2
WP Multisite: ? –
WP Memory Limit: ? 512 MB
WP Debug Mode: ? –
WP Cron: ? ?
Language: ? en_USServer Environment
Server Info: ? Apache
PHP Version: ? 5.6.27
PHP Post Max Size: ? 300 MB
PHP Time Limit: ? 300
PHP Max Input Vars: ? 5000
cURL Version: ? 7.45.0, OpenSSL/1.0.1e
SUHOSIN Installed: ? –
MySQL Version: ? 5.6.32
Max Upload Size: ? 300 MB
Default Timezone is UTC: ? ?
fsockopen/cURL: ? ?
SoapClient: ? ?
DOMDocument: ? ?
GZip: ? ?
Multibyte String: ? ?
Remote Post: ? ?
Remote Get: ? ?Database
WC Database Version: ? 2.6.14
woocommerce_sessions ?
woocommerce_api_keys ?
woocommerce_attribute_taxonomies ?
woocommerce_downloadable_product_permissions ?
woocommerce_order_items ?
woocommerce_order_itemmeta ?
woocommerce_tax_rates ?
woocommerce_tax_rate_locations ?
woocommerce_shipping_zones ?
woocommerce_shipping_zone_locations ?
woocommerce_shipping_zone_methods ?
woocommerce_payment_tokens ?
woocommerce_payment_tokenmeta ?
MaxMind GeoIP Database: ? ? /home/content/p3pnexwpnas10_data01/19/3601419/html/wp-content/uploads/GeoIP.datActive Plugins (11)
Akismet by Automattic – 3.2
Contact Form 7 by Takayuki Miyoshi – 4.6.1
MailChimp by MailChimp – 1.5.7
PHP Settings by Askupa Software – 1.0.5
Search Engine Visibility by GoDaddy – 0.5
Woocommerce Product Custom Options Lite by phoeniixx – 1.6
WooCommerce Upload My File by bpluijms,WP Fortune – 0.4.0
WooCommerce by WooThemes – 2.6.14
WordPress Importer by wordpressdotorg – 0.6.3
WP101 Video Tutorials by WP101Plugin.com – 0.3
WPide by Simon @ WPsites – 2.4.0Settings
Force SSL: ? –
Currency ? USD ($)
Currency Position ? left
Thousand Separator ? ,
Decimal Separator ? .
Number of Decimals ? 2API
API Enabled: ? ?
WC Pages
Shop Base: ? #13 – /
Cart: ? #14 – /cart/
Checkout: ? #15 – /checkout/
My Account: ? #16 – /my-account/Taxonomies?
Product Types: external (external), grouped (grouped), simple (simple), variable (variable)
Theme
Name: ? Store Pro
Version: ? 2.0.1
Author URL: ? https://rohitink.com
Child Theme: ? ? – If you’re modifying WooCommerce on a parent theme you didn’t build personally, then we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? ?Templates?
Overrides (WooCommerce): store-pro/woocommerce/single-product/tabs/description.php,
store-pro/woocommerce/single-product/title.php“Site locks up when creating variations from product attributes”
Does this happen with a test product with say 3 variations?
yes
It does look like Product Custom Options Lite is the only plugin in your list that has the potential to interfere with the product edit page. Deactivate it temporarily and check.
If the problem is still there, I would try deactivating other plugins and switching to a default theme. Does it happen now?
Should be OK, so reactivate other components one-by-one and test to try to identify the component that is causing the problem.
I tried deactivating all plugs except WooCommerce and switched to Divi theme and at 1450 variation it became unresponsive. The product is a polo shirt with 12colors, 7 sizes, 2 embroidery locations, 3 embroidery colors and 6 fonts as its attributes.
1450 variations is a lot. The most I heard of on this forum is 700. I’m not surprised it became unresponsive at 1450. The practical limit will depend on hardware and connection speed.
There are some ways you might consider to reduce the number of variations
– use the “Any” attribute option when making variations. For example, if I sell T-shirts in red and blue with a choice of 2 logos, that’s 2 x 2 = 4 variations. But if my variations are red/any and blue/any, that’s only 2 variations not 4. The method will scale up. In my example, the logos would have to be all the same price.
– look at:
https://www.ads-software.com/plugins/wc-fields-factory/
You can add custom fields to products. Available fields include radio buttons. You could have a simple product with 5 sets of radio buttons, or a combination of variations and radio buttons. Having different prices for different radio button options would require some code. The customer’s choices feed through to cart and checkout.– look at add-ons plugins. Costs can be assigned to choices without coding. Booster (free) has an add-ons module:
https://www.ads-software.com/plugins/woocommerce-jetpack/
The free version may be a bit limiting but there are other premium add-on plugins you could look at.All these solutions unfortunately prevent separate SKUs or separate photos.
Best to experiment a bit to see what works for you.
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