Not registering anchor links as events

  • elliottriley

    (@elliottriley)


    8 years ago

    Have installed the plugin and set up custom links for each ID that relates to a menu link which are anchor link. Within the console, the plugin finds the custom links, but on clicking the anchor link in the menu, it doesn’t register.

    What can I do to get it to work?

Viewing 1 replies (of 1 total)
  • Plugin Author Gravitate

    (@gravitate)

    I would need some more details.
    You can turn on Debug in the Advanced Page of the Plugin Settings. Make sure to use Console Logs. Then view the console logs and let me know what happens when clicking on items that should send an event.
    Because the page changes you will need to turn on Persistant logs.
    Do you see a message that says “Sent event to Google Analytics” etc.

    One issue is that the browser might be stopping the JS when it redirects the page. We have noticed this on some older versions of some browsers. Can you provide more details.

Viewing 1 replies (of 1 total)
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