405 Error w/Import from eBay Tools

  • Resolved pacificmotors

    (@pacificmotors)


    8 years ago

    I am using WP-Lister for eBay and the Import from eBay tool. I have already populated our WooCommerce store with over 24,000 items from eBay.

    Now, I am trying to do some housekeeping, and it is a long story, so I’ll make it short. Our in-store sales through our Inventory Management System/POS end listings on eBay when they sell in our store (mostly over the phone). So the eBay Listing is “ended” and marked as “unsold” directly through our POS.

    The WP-Lister program doesn’t automatically recognize this and only looks for actual eBay sales.

    Fortunately, in the “Import from eBay” plugin, there are two tools (“Update unsold items” and “Mark unsold as out of stock”) that will help with this. However, when I run them I am encountering an error which reads: “405 Not Allowed nginx/1.10.3”. (It sometimes runs through a couple batches of 200 items and appears to be working, though sometimes it doesn’t complete the first batch. Usually it’s attempting to process about 1185 items).

    I’ve edited my php.ini and changed the max execution time to 120;
    In wp-config.php I’ve inserted: define( ‘WP_MEMORY_LIMIT’, ‘256M’);
    The .htaccess file just says “# For security reasons, mod_php is not used on this server. Use a php.ini file for php directives”, so editing that does nothing.

    I’ve reached out to bluehost to see if they could assist, but so far they’ve been unable to resolve it.

    I’m not sure how to resolve this error, but it is time-sensitive. Any help would be greatly appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello Pacificmotors.

    I am happy to help you. But can I ask why you are not continuing this discussion through the ticket you opened on WPLab.com? I have already assigned that ticket over to a developer to have a look into this for you. But I would ask for your patience as it will take some time to dig through this and see what is causing the problem. Furthermore we don’t provide support over the weekends but we will do our best to get back to you as soon as possible.

    Kind regards,
    John

    Thread Starter pacificmotors

    (@pacificmotors)

    John,

    You’ve been spectacular. I’ve probably emailed you 100 times in the past 3 months and you’ve answered every single one quickly.

    You guys are the best support staff I have ever dealt with, hands down.

    I’m just trying to figure out any possible way to get this resolved as quickly as I can. I was hoping someone on the forums might know a simple solution.

    I have only a beginner/intermediate level of expertise on these matters, so I’m looking for help from anywhere I can get it. If you guys are on it, then that’s great, I was just worried I’d be told it was on Bluehost’s end, and they haven’t been all that helpful.

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello!

    Thank you very much for the kind words. We do our best to help our customers as quickly as possible, and I appreciate your comments.

    As I said in your ticket, it does appear to be an issue with your hosting but we will see what we can do. With that said, with issues like this they do require us to examine every possible area to see what we can find and that does take time. And since we are going into the weekend now, we most likely won’t have anything for you until the beginning of next week. I apologize for that, but we don’t offer support over the weekends. As soon as we have something for you I will get in touch with you through your ticket as soon as I possibly can.

    Kind regards,
    John

Viewing 3 replies - 1 through 3 (of 3 total)
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