Fatal Error–Please help me. I have no idea what is going on.

  • I bought and downloaded a new theme. I am a new wordpress user. I have already activated the theme, and I was going through and customizing it. I was trying to activate a plug in. And then I got a warning/fatal error message. Now I can’t do ANYTHING without it going back to that message. I have no clue what to do, I have no experience with wordpress or websites at all… please someone help me.

    This is the only thing my screen will show:

    Warning: include(class-bjgk-genesis-enews-extended.php): failed to open stream: No such file or directory in /home2/thefitme/public_html/wp-content/plugins/plugin.php_/plugin.php on line 48

    Warning: include(class-bjgk-genesis-enews-extended.php): failed to open stream: No such file or directory in /home2/thefitme/public_html/wp-content/plugins/plugin.php_/plugin.php on line 48

    Warning: include(): Failed opening ‘class-bjgk-genesis-enews-extended.php’ for inclusion (include_path=’.:/opt/php70/lib/php’) in /home2/thefitme/public_html/wp-content/plugins/plugin.php_/plugin.php on line 48

    Fatal error: Uncaught Error: Class ‘BJGK_Genesis_eNews_Extended’ not found in /home2/thefitme/public_html/wp-includes/class-wp-widget-factory.php:106 Stack trace: #0 /home2/thefitme/public_html/wp-includes/widgets.php(113): WP_Widget_Factory->register(‘BJGK_Genesis_eN…’) #1 /home2/thefitme/public_html/wp-content/plugins/plugin.php_/plugin.php(57): register_widget(‘BJGK_Genesis_eN…’) #2 /home2/thefitme/public_html/wp-includes/class-wp-hook.php(298): bjgk_genesis_enews_load_widgets(”) #3 /home2/thefitme/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #4 /home2/thefitme/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home2/thefitme/public_html/wp-includes/widgets.php(1474): do_action(‘widgets_init’) #6 /home2/thefitme/public_html/wp-includes/class-wp-hook.php(298): wp_widgets_init(”) #7 /home2/thefitme/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #8 /home2/thefitme/public_html/wp-includes/plugin.php(453): WP_Hook->do_actio in /home2/thefitme/public_html/wp-includes/class-wp-widget-factory.php on line 106

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @thefitmess

    Since you bought the theme, you should request support from the theme developer.

    SYA.

    Hi

    You should try deactivating all plugins and activate these one by one so that you can identify that which plugin conflicting with your corrent theme.

    satbox

    (@asfda54fz78f4)

    If you can’t get in to the backhand to deactivate the plugin you should FTP to your site or use your hosting cPanel to manipulate the files directly.

    If you want to FTP goto;

    /public_html–>/wp-content–>/plugins

    You should now see a list of plugins, In that frame right click and create a new directory called “Temp”. Now drag and drop the offending plugin folder into temp folder that you just created. You should now be able to get back into to WP admin.

    Only do this if you are completely familiar with directory structures, you may end up making things worse. Do NOT delete anything. If you are unsure or don’t know about FTP have a look at some YouTube videos. It one of the easiest internet protocols to understand and use.

    Thread Starter thefitmess

    (@thefitmess)

    @lbcit I have attempted at contacting the theme developer, just haven’t heard back yet. Hopefully they get back to me soon. Thanks!

    @couponshake I can’t do anything on the site, every button I click, it sends me to that warning/fatal error message. So I can’t even click “plugins” without it going to that error message ??

    satbox

    (@asfda54fz78f4)

    If you need client software get FileZilla client. It’s an easy interface.

    @thefitmess You should try deactivating plugins when you can’t access wp admin area. Check this guide: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Fatal Error–Please help me. I have no idea what is going on.’ is closed to new replies.