support for ????

  • Resolved andre95

    (@andre95)


    7 years, 12 months ago

    I made a test feed that turns back an error on one product and the only weird thing i can see right now is that it’s using “?” from the Norwegian language. So I’am wondering if this is a known issue or has an easy solution?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    Hi Andre95,

    Not sure what happend there. We sure do not use Norwegian language in the plugin.
    Could you share your product feed url with us so we can have a look?

    Please also share at what product we should look at in the feed. Share an id, title or gtin number of the affected product.

    Best regards, Auke.

    Thread Starter andre95

    (@andre95)

    I think i worded that a bit wrong, in the description of the product the letter “?” is used since it is written in Norwegian. Personally i couldn’t see anything else wrong right away and it wouldn’t be the first time ??? caused problems for anyone with computers.

    Item Errors
    1 error.

    Encoding problem in attribute: description 1 error.
    Some of the characters in your items seem to be invalid. Please verify all the characters in your feed are valid for your selected encoding.

    Item ID Line Nr.
    103320 216

    Value

    Stella Nova Dallas Denim Top
    Stella Nova Dallas Denim Top. S?t og feminin denimtop med off-skulder og elastisk kant. Materiale: 100% Cotton

    Plugin Author AukeJomm

    (@aukejomm)

    Yes i understand.
    You should use Unicode for those kind of characters.

    https://en.wikipedia.org/wiki/List_of_Unicode_characters

    We do encapsulated the title and other text fields in CDATA but that is not enough to solve the encoding issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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