Viewing 8 replies - 1 through 8 (of 8 total)
  • I see, same as I reported. Error happend, if you have installed or deleted the support plugin. Begin was 7. march 2017.

    Plugin Author Pradeep Makone

    (@pradeepmakone07)

    Hello @wdb040 & @secondc,

    I am surprised that how deactivated or deleted plugin references can be called.
    We tried to load supremeskin.nl on our browser and fount it took only 5.5 Sec to load. Please see screen-shot on this page.

    Still, we’ll try with GTmetrix and let you know our findings.

    Thread Starter wdb040

    (@wdb040)

    @pradeepmakone07 Figured out that by removing all the cache the string get removed. Forgot to mention it in this forum. On the other hand thank you for making the plug in it really looks and works great! But it’s maybe a good idea to add the ticket system on a sub domain so your site doesn’t run slow.

    Thank you anyways for the reply

    Plugin Author Pradeep Makone

    (@pradeepmakone07)

    Hi again,

    On the other hand thank you for making the plug in it really looks and works great! But it’s maybe a good idea to add the ticket system on a sub domain so your site doesn’t run slow.

    I am glad that it worked for you. Thank you for getting back, this will help others who have same problem.

    Please update your review too, that makes confusion for new users.

    Hi,

    same issues for me, too. Tried to add some dummy stuff to the custom CSS, but that didn’t change anything. Cache clearing doesn’t change anything.

    There are two requests to this file, per page.

    Any suggestions?

    • This reply was modified 7 years, 11 months ago by Jaegers.Net.

    ok… fixed it by making a copy of /wp-content/plugins/wp-support-plus-responsive-ticket-system/asset/css/jquery-ui.min.css and renaming it to the missing jquery-ui.css.

    But as this is just a workaround and might be a potential issue with further versions, please check.

    Same here.

    Plugin Author Pradeep Makone

    (@pradeepmakone07)

    Hello all,

    Sorry for all the confusion regarding this.
    We have now fixed issue with jquery-ui.css and this will be available in next version soon.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Can not delete support plus!!!’ is closed to new replies.