Cannot Login to my WP Account/Dashboard

Disable that plugin by accessing your site either through FTP or the File Manager app in your bluehost control panel. Once there, delete wp-content/plugins/facebook1

It looks like there’s a coding problem in that plugin. This is not a problem to blame on bluehost. ??

Thank you for your reply Steve, i do know its not Blue hosts fault its just i am getting frustrated as i cannot even login to blue host as it takes me back to the fatal error page, i know it’s me doing something wrong, i just wish i could pick up the phone and speak to someone.

Thanks for your help though

Kind regards
Amanda

Are you trying to login to WordPress or your bluehost control panel? I think you’re confusing the two.

I am sorry to trouble you Steve Stern, i have now being able to get into my bluehost control panel, and i have clicked into FTP page,not really sure where i go from there, as it is asking to set a password, any advice from you would be greatly appreciated.
Thank you

Is there a file manager on the control panel? I don’t use Bluehost so can’t really help with specifics other than googling
https://my.bluehost.com/cgi/help/2238

Your right I was confusing the two before, so i am now logged into my blue host control panel, there is a file manager icon, however, when i click on it i am not really sure what i am looking for, i am sorry to trouble you again. Amanda

There are a number of support docs on Bluehost that can walk you through the file manager. You want to delete

public_html/support.bridlewood.co.uk/wp-content/plugins/facebook1

I think i have finally managed it Steve.
Many thanks for your help, i followed the https://my.bluehost.com/cgi/help/2238
you sent me.

Thanks again
Amanda ??

@amandapj

If a plugin is causing an issue on the site, you can disable it from WP Tools, after you have logged into Bluehost. Scroll down to the plugin which is causing the issue and toggle it off to disable it, then check if the site loads and you can log into WP admin now.

Hello,
I also can not login to wordpress console. The redirect to other link is marked as containing possible security violations and the link READ MORE. if click on the link, it opens https://jetpack.com/support/security-features/#unblock
Tell me please what to do

Thank you

https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fhabitacionesparalatinosdotcom.wordpress.com%2Fwp-admin%2F
This link will not let me enter User ID and Password to get to my dash board.
Any suggestions would be appreciated

@bodoflores, due to the differences between the various site hosting plans offered at wordpress.com and the self-hosted and self-installed version of WordPress supported here, you should probably ask WordPress.com Support instead.

Steve, I have a self-hosted site which has been on-going as https://www.habitacionesparalatinos.org for over a year.
I am trying to gain access to my dashboard for that site which I am no longer able to do.
In signing in to https://www.habitacionesparalatinosdotcom.wordpress.com/wp-admin I am directed to a sign on screen which does not let me type in my user id and password. It does not let me type in anything. There is a link to get a new password but, after going through that exercise the sign on screen still does not allow me to type.
Is the problem that a free self hosted site is no longer available and I must pay for a basic plan with WP.com to access my existing site?

• This reply was modified 7 years, 2 months ago by Bodoflores.

habitacionesparalatinos.org is not selfhosted — it’s at wordpress.com. Please contact their support channel. https://support.wordpress.com/contact/

Will contact them, thank you.