empty cart after adding products to basket on mobile

  • after adding products by pressing add to cart button on mobile version of site, product add to basket, but when i click on basket, in mysite.com/card error “Your cart is empty.” is appearing.

    please help me with this!

    `
    ### WordPress Environment ###

    Home URL: ###
    Site URL: ###
    WC Version: 3.0.0
    Log Directory Writable: ?
    WP Version: 4.7.3
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: fa_IR

    ### Server Environment ###

    Server Info: LiteSpeed
    PHP Version: 5.6.16
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.15.5
    OpenSSL/0.9.8b

    SUHOSIN Installed: ?
    MySQL Version: 5.6.15
    Max Upload Size: 100 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ? wp_remote_post() 403
    Remote Get: ? wp_remote_get() 200

    ### Database ###

    WC Database Version: 3.0.0
    WC Database Prefix: wp_
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    woocommerce_shipping_zones: ?
    woocommerce_shipping_zone_locations: ?
    woocommerce_shipping_zone_methods: ?
    woocommerce_payment_tokens: ?
    woocommerce_payment_tokenmeta: ?

Viewing 5 replies - 1 through 5 (of 5 total)

  • My customers have been complaining about this issue for a while. I don’t even want to know how many sales I’ve missed out on because of this. Hope you’ll receive an answer soon.

    Thread Starter mjpnumber1

    (@mjpnumber1)

    yes, this is a serious bug!
    i test it in many themes and on the mobile none of them worked!

    Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    This will be related to cache or rules in htaccess targeting mobile. The cart code does not have mobile specific rules.

    Thread Starter mjpnumber1

    (@mjpnumber1)

    thanks for your response!
    my htaccess is :

    AddType application/x-httpd-php56 php56 php
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    and i dont’t use any cache plugin!

    Thread Starter mjpnumber1

    (@mjpnumber1)

    i test my site on mobile with chrome browser! and it works.

    but with my samsung galaxy default browser basket is empty after add product to basket!

    no body have any idea?

Viewing 5 replies - 1 through 5 (of 5 total)
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