Ground Shipping is Never Returned as an Option

  • Resolved crusso14

    (@crusso14)


    7 years, 7 months ago

    I keep trying different tests, but I am never getting Ground Shipping as an option. Since this is a shipping method we would like to offer to our customers, I am trying to figure out why.

    I put in two custom boxes so that the Priority Boxes would not be the only option. Is there something else I need to do?

    Thank you.

    WC version: 3.0.0
    WooCommerce Services: Version 1.3.2

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Jeff Stieler

    (@jeffstieler)

    Hello @crusso14!

    My apologies for the delay in response.

    Do you have “USPS Retail Ground” enabled in “Other Services” in your USPS shipping method?

    Thread Starter crusso14

    (@crusso14)

    I am afraid I don’t remember – I had to move on to another plugin (The WooCommerce USPS plugin) since I could not get this one to work.

    Plugin Contributor Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    Hey @crusso14!

    It’s likely that is the reason it wasn’t showing up but if you do give it another try and still have issues getting Ground to show as an option, let us know and we’d be happy to dig into it further.

    I do have USPS Retail Ground selected (actually the only thing selected), and it still never works – “There are no shipping methods available. Please double check your address, or contact us if you need any help.”

    I’m shipping from 35124 to 90210 as a test.

    Also, when I have Local Pickup only in the Shipping Zones, it works fine when I say Alabama, but after adding anything else (WooCommerce Services for example) to the Shipping Zone, then the Local stops working.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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