• Resolved djm500

    (@djm500)


    We have always clicked on “Add Slides” near the bottom of the new post page to add a new image gallery to a post. Now when we do that rather than seeing a thumbnail of our added image we just see all the other pieces we always see except the image thumnail. There is the image number with a black background, a drop down list containing the number of images in the gallery and the red x but no thumbnail.

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  • Hello

    Check your browser console – It looks like your site has a JS error. If update page – works it fine?

    Or сonflict with third-party software – Try to disable all plugins except InPost Gallery. Do test.

    Thread Starter djm500

    (@djm500)

    I’m not sure what you mean by this?
    If update page – works it fine?
    The post updates fine. It is when adding the images to the gallery that is doesn’t produce the thumbnail you normally see.

    I have disabled all plugins individually and still have this error.

    Plugin Author RealMag777

    (@realmag777)

    Try to upload any not small (for example 600×600) square image for example to test, proportion have sence too, so if image to narrow thimb cant be created
    +
    You maybe inserting not image links but image to attachment, check this: https://clip2net.com/s/3JxI1QB – should be selected link to the media file

    • This reply was modified 7 years, 7 months ago by RealMag777.
Viewing 3 replies - 1 through 3 (of 3 total)
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