Missing product image gallery functionality with WooCommerce

  • Resolved lormei

    (@lormei)


    7 years, 11 months ago

    Hello
    I am using Bento with the expansion pack with the latest version of WooCommerce.

    For my WooCommerce product pages the image gallery functionality is missing. When I look at the WooCommerce> Settings> Products> Display> Product Images the ‘Product Image Gallery Enable lightbox for product images’ is missing entirely. According to WooCommerce, the theme needs to declare support for the new gallery functionality using the following code:
    add_theme_support( ‘wc-product-gallery-zoom’ );
    add_theme_support( ‘wc-product-gallery-lightbox’ );
    add_theme_support( ‘wc-product-gallery-slider’ );

    If this is the case, where do I put this code? Do I also need to upload and activate the additional plugins? (Flexislider, Photowipe and JQuery Zoom) I’ve tried adding the code to my custom CSS but this doesn’t appear to be working. If this is included in a theme update, please advise when it will be available. Any help would be greatly appreciated. Thanks very much!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author satoristudio

    (@satoristudio)

    Dear Lorraine,

    indeed, the latest update of WooCommerce has messed several things up; I don’t think this is a smart move by a plugin developer to introduce new features by completely removing backward compatibility, yet the themes will need to adapt in any case, of course ?? thank you for pointing this out!

    Since several places in the theme’s code needed to be changed to accommodate the new features, I’ve issued a full Bento update (version 1.6.6), it should go live in a matter of hours and you will be able to update the theme using the native interface in “Appearance – Themes”. Once you do, please refresh the product page and check if the gallery works as intended. Let me know if something’s still wrong!

    Sincerely,
    Andrii / Satori Studio

    Thread Starter lormei

    (@lormei)

    Thanks very much, Andrii, it seems to be working fine now ??

    Hi,
    The ‘Product Image Gallery Enable lightbox for product images’ is missing for me even after updating the theme. Is this only available for those who bought the expansion pack?

    Theme Author satoristudio

    (@satoristudio)

    Hey Selene,

    the new version of WooCommerce removed these checkboxes completely, now it’s all done via the themes’ code. We’ve added support for this functionality into the latest version of Bento, i.e. the product image gallery should work properly without having to tick any checkboxes after the update.

    In case it doesn’t work for you, I will need to ask you to provide the URL of your website, as well as the login and password from the WordPress backend (will not be shared with any third parties) – seeing the actual code and settings will enable me to provide a more precise solution. You can send the above details to support[at]satoristudio.net

    Thanks!

    Best,
    Andrii / Satori Studio

Viewing 4 replies - 1 through 4 (of 4 total)
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