Facebook products catalog can’t match products

Hi,

are you in a variable product? have you specified some SKU into the variations?

Yes, this is variable product with SKU.

So, the content_ids is populated by the SKU of each variation ?? About the warning of product not matched, it depends on the product you have in the product catalog of business manager.

Yes, I’m sure I’m using the same SKU in facebook product catalog, here’s the feed.
https://jpst.it/YywJ
I made some changes from WooCommerce Google Product Feed Plugin.
Thanks you.

Hello, please help me on this. Thank you!

I looks like there are [brackets] in your pixel code but none in your catalog.

@jijepe it should right, see here: https://developers.facebook.com/docs/ads-for-websites/pixel-events/v2.9

@elanabfer really strange. Do the errors stay in all products page? Have you checked that IDs are present in the product catalog? have you added also the variations in the product catalog? You should find products with “431-516”, “431-518” and so on in your business manager.

Let me know.

@antoscarface
Do the errors stay in all products page?
NO,just variations products
Have you checked that IDs are present in the product catalog?
Its in the product catalog.
have you added also the variations in the product catalog?
Yes.

I also tried remove SKU in variation products,and update all things, but its still has the same problem.

Another thing I find when add to cart product 431-516, and the facebook add to cart event fire id is 431, not 431-516.

Thanks for reply.

About the original problem, try to see if it can helps: https://www.facebook.com/business/help/community/question/?id=10153810515709330

Follow also the link suggested in the reply and check if something is wrong.

About the other problem, thanks for reporting that. I’ll fix it as soon as possible.

I had the same problem, but managed to quickly fix it.

I’m using variable products, but all of them have the same SKU as parent. But even then all of the variations have different IDs, because you might want to track each variable product individually.

So, in my situation that was not the case, because I’m selling the same garment and the only difference is size, about which I don’t care, because I only want to track the sales of the garment and not its variations.

So, I had 2 options here:
1. Edit my FB product catalog, so that it would have all of the IDs of all the variations.
2. Alter the code of this plugin, so it would show only the ID of parent product.

It was obvious that option 1 was useless, so I changed the code a bit.

You need to open the file named “class-aepc-woocommerce-addon-support.php” which is located in \includes\supports\ and change 2 lines:

FROM
$params = array(
‘content_type’ => ‘product_group’,
‘content_ids’ => $children_id,
);

TO
$params = array(
‘content_type’ => ‘product’,
‘content_ids’ => $product_id,
);

This will track only the parent product and won’t pay attention to any of its variations.

@antoscarface Maybe it could be possible to add some sort of option, which would allow user to choose, how he wants to track his variable products, no?

Yes, I can. Thanks for the suggestion and I added this in the roadmap ??

Good job with the plugin guys!
@algirdasgricius suggestion is vital, the scenario where the variations have only color/size difference with the main product and it doesn’t make sense to track them individually is too common in E-commerce. In Dynamic product ads it also makes no sense for the customer to see a carousel full of the same shirt in different sizes or colors.

• This reply was modified 7 years, 10 months ago by aris747.

Any idea why the ViewContent pixel fire from Pixel Caffeine ( top of the page) cant’ match the product in the catalog, while the pixel fire from another plugin (Pixelyoursite) matches it normally?

I algirdasgricius “fix” from above to ignore the variations.

View post on imgur.com

Change ‘product_group’ to ‘product’.

Yes, try the change from ‘product_group’ to ‘product’, as suggested before.
Also please, remember this when I’ll release a new version because if you’ll update, you will loose the changes and also check the changelog because if I’ll be able to implement the option mentioned previously, you may want to set the option for this kind of customization ??