My dashboard disappeared

  • Resolved timberland17

    (@timberland17)


    7 years, 6 months ago

    [ Moderator note: moved to Fixing WordPress. ]

    My site is displaying content (https://masoncountyfocus.com/ )
    but when I sign in my dashboard has basically disappeared.

    I get a message to update to the latest version, but no link to make it happen. (I’m not sure what version I’m currently using. I hadn’t worked on the site for several months.)

    The only items available on my Dashboard are the “Activity” listing of most recent changes, Word Press News, and the warning to “ask site admin to update WordPress.”

    I am logged into the site as the admin. My host says they cannot help me.

    I am using the Simplecatch theme and have no clue how to get control of my site back. All suggestions are appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    It sounds like your account may have lost admin privileges for some reason.

    If you are not using Multisite, access your database via phpMyAdmin (most hosting providers offer this in your hosting account’s control panel), go to the wp_users table and find the row for your user_login. Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id. Set the value of this row to:

    a:1:{s:13:"administrator";b:1;}

    Thread Starter timberland17

    (@timberland17)

    Thank you! My web host was able to access the information you described. I am now back in my WordPress site and everything looks good. Grateful for your assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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