Hi there, thanks for trying my plugin. ??
Do you have a link to your site? That way I can check what might be the problem and see what a possible solution could be.
If your site is not public yet, you can install a plugin to hide your site behind a password (I usually use a plugin that sets a password on the entire site (such as Password Protected) and send me the address/password to marksenff at Gmail.
Please do NOT send me a username and password to log in to your site as an editor, contributor, admin, etc. To avoid any risks that I could break your site, I will not use this. I will only use passwords that will give me access to the front end part of your site.