Lost Password Problems

  • Resolved Frank Gomez

    (@frank6tg)


    7 years, 6 months ago

    on sites where I have your plugin installed users frequently have problems when they use the “Lost Password” feature. Is there anything I need to tell them? I personally haven’t noticed this problem but I don’t lose password often either…

Viewing 8 replies - 1 through 8 (of 8 total)

  • I have same problem. The link send to user email for reset password not work. Redirect to 404 error page.

    Thanks.

    Thread Starter Frank Gomez

    (@frank6tg)

    I think the messages are going to SPAM. My client has to work it out w/ the IT staff at her office.

    In my tests the error does not happen with the configuration below:

    Instead of redirecting a logged out user to the new login page:
    (X) Do nothing, redirect to the new login page (not recommended).

    Frank, for me the error not happen in de email send and yes in the link to reset password sended in the email.

    Plugin Author Grégory Viguier

    (@greglone)

    Hello.
    I could reproduce the issue, I’m working on it.

    Thread Starter Frank Gomez

    (@frank6tg)

    That is good news! Note I realize now that my client has email hosted offsite (not localhost) and so they probably don’t have my server’s IP in the SPF record.. BUT still anything you do to improve is always appreciated.

    Plugin Author Grégory Viguier

    (@greglone)

    Version 2.5.3 is released, it should solve this issue.
    Tell me if it’s ok or not, thanks.

    Hello @greglone

    Thanks for update, this working for me.

    Plugin Author Grégory Viguier

    (@greglone)

    Great, I can mark this thread as solved then.
    Have a nice week.

Viewing 8 replies - 1 through 8 (of 8 total)
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