Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    please give version 1.3.3 a try

    Thread Starter Colleen Gratzer

    (@gratzergraphics)

    That didn’t work.

    Plugin Author Jules Colle

    (@jules-colle)

    Looks like a html problem.

    If I check inspect your code the form only contains this:

    <form action="/client-intake-form/#wpcf7-f6899-p7498-o1" method="post" class="wpcf7-form" novalidate="novalidate">
    <div style="display: none;"><!-- some hidden fields here --></div>
    <p><label>Organization / company:<br>
        <span class="wpcf7-form-control-wrap company"><input type="text" name="company" value="" size="40" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false"></span> </label>
    </p></form>

    so the input fields that appear after this piece of code (nearly all your inputs) are not part of the form.

    Please check your form code and see if you are not closing any div-elements you haven’t opened in the first place. If you can’t figure it out by yourself, please share the form code and I’ll check

    • This reply was modified 7 years, 9 months ago by Jules Colle.
    Thread Starter Colleen Gratzer

    (@gratzergraphics)

    I have checked the HTML several times and am still not seeing an issue. Here it is:

    <label>Organization / company:
    [text* company] </label>
    </div>

    <hr />
    <div class=”row”>
    <div class=”column two”>
    <h2>Host</h2>
    <label>Login URL:
    [text host-url] </label>

    <label>Username:
    [text host-user] </label>

    <label>Password:
    [text host-password] </label>
    </div>

    <div class=”column two”>
    <h2>Domain</h2>
    <label>Registrar:
    [text registrar] </label>

    <label>Username:
    [text registrar-user] </label>

    <label>Password:
    [text registrar-password] </label>
    </div>
    </div>

    <hr />

    <div class=”row”>
    <div class=”column two”>
    <h2>FTP</h2>
    <label>Host:
    [text ftp-host] </label>

    <label>Username:
    [text ftp-user] </label>

    <label>Password:
    [text ftp-password] </label>
    </div>

    <div class=”column two”>
    <h2>WordPress admin</h2>
    <label>Login URL:
    [text wp-url] </label>

    <label>Username:
    [text wp-user] </label>

    <label>Password:
    [text wp-password] </label>
    </div>
    </div>

    <hr />

    <div class=”row”>
    <div class=”column two”>
    <h2>Mail hosting</h2>
    Where is your mail (i.e., @yoursite.org) hosted?
    [radio radio-723 use_label_element default:1 “Domain” “Host” “Other”]

    [group group-mail]
    <label>Service:
    [text mail-service]</label>

    <label>Username:
    [text mail-user] </label>

    <label>Password:
    [text mail-password] </label>
    [/group]
    </div>

    <div class=”column two”>
    <h2>E-newsletter service provider</h2>
    <label>Company:
    [text esp-host] </label>

    <label>Username:
    [text esp-user] </label>

    <label>Password:
    [text esp-password] </label>
    </div>
    </div>

    [recaptcha]

    [submit “Send”]

    Plugin Author Jules Colle

    (@jules-colle)

    Well, it’s right at the beginning:

    <label>Organization / company:
    [text* company] </label>
    </div>

    right here, you are closing a div tag that you never opened. Either get rid of it or add an opening div like so:

    <div>
    <label>Organization / company:
    [text* company] </label>
    </div>
    Thread Starter Colleen Gratzer

    (@gratzergraphics)

    OMG. Thank you! I looked at this I don’t know how many times and never saw it. Thank you. So sorry to have had to bother you about this. All is working now.

    Plugin Author Jules Colle

    (@jules-colle)

    you’re welcome. it’s obvious problems like these that we miss the most. i’m glad i could be your extra pair of eyes to sort this out. thanks for using the plugin!

Viewing 7 replies - 1 through 7 (of 7 total)
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