HTTP Error 500 updating plugins

  • Recently I received this error when updating Revolution Slider and apparently there was a compatibility error with a lower php that they fixed. However, today I tried to update a SEO plugin and Backup Buddy. First, I update Backup Buddy and all was fine, then I went to the SEO plugin and received an “Internal Server Error”. I restored the website and tried again. This time I tried to update just Backup Buddy and it update yet when I went to logout, I received the subject error.

    After reading up on this, I am more confused than ever because I cannot fathom all the plugins I am trying to update having conflicts and if so how the heck do I find that out? Very frustrating and never experienced this onslaught of errors before. I can keep restoring the website and update the plugins yet that is not a pleasant option and I cannot access my dashboard although while I can see the website and it shows me as still logged in, when I go to the dashboard I get the subject error. Thank you

Viewing 6 replies - 1 through 6 (of 6 total)

  • Did you finally manage to update the plugins? Is the site working OK now?

    To try and identify what the issue is, check your site’s error logs for a more specific error message. Your hosts should be able to help you accessing your site’s error logs.

    Thread Starter javablood

    (@javablood)

    Did you finally manage to update the plugins? NO. Is the site working OK now? Site is working yet cannot access dashboard.

    To try and identify what the issue is, check your site’s error logs for a more specific error message. Your hosts should be able to help you accessing your site’s error logs. I will get those, thanks.

    Site is working yet cannot access dashboard.

    Why? What is stopping access? Do you see any messages when you try to access the Dashboard? Is the login page working?

    Thread Starter javablood

    (@javablood)

    I keep getting the HTTP Error 500! Cannot access the dashboard. Looked at error log and there were parse errors on the backup buddy core.php line 276! Whatever that means.

    The weird thing though is when I try to login the dashboard I get the HTTP error yet when I access the site I can see the header that would allow access to the dashboard yet I get the error when I try.

    • This reply was modified 7 years, 5 months ago by javablood.

    I’m having a similar issue. A lot of areas on my site are live and working. A few return the “HTTP ERROR 500” when I try to load them, and the wp-admin login returns the same error. I updated a few plugins on the site which I believe is what caused the issues, but how am I supposed to fix it if I can’t access the admin pages or dashboard?

    Thread Starter javablood

    (@javablood)

    curious! I can access the dashboard by restoring a backup yet updating the plugins results in the same error!

Viewing 6 replies - 1 through 6 (of 6 total)
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