Getting HTTP 500 Error

  • Resolved macfan007

    (@krgauravit007)


    7 years, 8 months ago

    Hi,

    I am getting strange error. Whenever i click add to cart for 2 or more quantity or add 2nd items on same page, it throws error HTTP Error 500 (this page is not working), after refreshing page page appears with quantity 2 .

    Pl help.
    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, please carry out the following 3 steps.

    #1) Check your cache plugin settings if you have a cache plugin. Sometimes cache plugin can cause issues on shopping cart plugins.

    #2) Check the following URL to determine if the PHP session on the site is working correctly:
    https://www.tipsandtricks-hq.com/forum/topic/php-session-not-working-correctly

    #3) Create a test page then add the following two shortcodes in that page then test it:

    [wp_cart_button name=”Test Product” price=”19.95″ ]

    [show_wp_shopping_cart ]

    Thread Starter macfan007

    (@krgauravit007)

    Answer
    #1 – No Cache plugin found. My Woocommerce cart is working fine. Only This one get HTTP500 issue.
    #2 – Called up my Hosting company and they said, it’s fine.

    #3 – Same result on existing site. But, I created a new temp site just to test this and it worked fine. No issue after second click on Add to cart. What could be problem with my first site.

    Any advice?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    The best way to troubleshoot this is by comparing your temp test site and your current site. This should help you replicate the issue.

    Let me know if you need more help.

    Kind regards

    Thread Starter macfan007

    (@krgauravit007)

    I found it, Disabling custom CSS plugin works (To put items in grid box side by side). Thanks.

    Thread Starter macfan007

    (@krgauravit007)

    Pl ignore last, it’s still appearing . I think, it’s occurring because , i am using woocommerce and WP simple cart(Separate page) under same site/theme. any idea ?

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I am not sure if it is a good idea to have both plugins enabled at the same time! Both plugins are shopping cart/ eCommerce plugins.

    • This reply was modified 7 years, 8 months ago by mbrsolution.
Viewing 6 replies - 1 through 6 (of 6 total)
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