Poor Image Quality

  • Resolved cara4555

    (@cara4555)


    7 years, 5 months ago

    The image quality is poor and pictures are blurred. I have set the image resolution to full, but it makes no difference.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hey @cara4555,

    Sorry to hear about the issue. If the resolution is set to full then the plugin should be retrieving the full size images from Instagram, so it definitely sounds like something may be up. Is it possible to send me a link to the page where you’re displaying the feed so that I can take a look?

    Also, if you have a caching plugin on your site then try clearing/deleting the cache in that plugin as it’s possible that it’s still displaying the smaller images due to the page being cached.

    Many thanks,

    John

    Thread Starter cara4555

    (@cara4555)

    I’ve sorted it. I realised that I’d changed the resolution to full in the customised settings, but the code in the widget was still on medium. I’ve now changed it to full and the images are crisp.

    Sorry to have wasted your time. Thanks so much for replying.

    Kind regards

    Cara

    Plugin Author smashballoon

    (@smashballoon)

    Hey Cara,

    No problem at all. If you have any other issues in future then just let us know.

    Thanks for using the plugin!

    John

Viewing 3 replies - 1 through 3 (of 3 total)
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