No cached images created. Not delivering sizes.

  • Resolved davekriebel

    (@davekriebel)


    7 years, 4 months ago

    Hello, thanks for the cool plugin. I haven’t gotten it to work yet, but I have high hopes based on your fantastic reviews and ratings.

    After what seems like a successful installation I am not seeing any results when I inspect the code on the front end. I also do not see any cached images created in the designated adaptive-images folder.

    Can you please point me towards my mistake? Thank you!

    Adaptive images settings dump:
    array(14) {
    [“resolutions”]=>
    array(4) {
    [0]=>
    int(1170)
    [1]=>
    int(970)
    [2]=>
    int(750)
    [3]=>
    int(480)
    }
    [“hidpi”]=>
    bool(true)
    [“cache-directory”]=>
    string(29) “uploads/cache/adaptive-images”
    [“watched-directories”]=>
    array(2) {
    [0]=>
    string(18) “wp-content/uploads”
    [1]=>
    string(17) “wp-content/themes”
    }
    [“jpeg-quality”]=>
    int(100)
    [“sharpen-images”]=>
    bool(true)
    [“watch-cache”]=>
    bool(true)
    [“browser-cache”]=>
    float(180)
    [“landscape”]=>
    bool(false)
    [“cdn-support”]=>
    bool(false)
    [“version”]=>
    string(6) “0.6.62”
    [“sanitized”]=>
    bool(true)
    [“wp-content-dir”]=>
    string(61) “/home/content/p3pnexwpnas03_data02/97/3812797/html/wp-content”
    [“wp-content-url”]=>
    string(46) “https://eaa.c1b.mwp.accessdomain.com/wp-content”
    }

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takis Bouyouris

    (@nevma)

    Hello, my friend,

    Indeed, it is the nature of this plugin’s functions that makes it quite difficult to debug. The good thing is that, for the same reasons, it works quite seamlessly and transparently.

    First of all the Adaptive Images plugin seems to be correctly installed and working on a basic level in your installation. You can confirm it by checking an image url like this: https://eaa.c1b.mwp.accessdomain.com/wp-content/uploads/2017/07/tasky7_final_2-1_BIG.jpg?debug=true and this https://eaa.c1b.mwp.accessdomain.com/wp-content/uploads/2017/07/tasky7_final_2-1_BIG.jpg?resolution=360,1. However, when accessing your website directly the images are not resized as expected!

    It seems that your url belongs to some kind of staging environment, if I am not mistaken, right? Is there something out of the ordinary with it? Are you or your host using some kind of caching or CDN setup? Is it by any chance stripping away any cookies?

    It appears that the “resolution” cookie, which our plugin sets, is not propagated back to your WordPress installation, so our plugin simply serves the biggest size of any image.

    Cheers,
    Takis

    Thread Starter davekriebel

    (@davekriebel)

    Thanks for the reply,

    Yes, the site is currently staged with Media Temple and they use caching——no CDN is in place.

    Should I contact Media Temple about the cookie? Do you have any suggestions how I can troubleshoot that issue?

    Thanks again for your help.

    Plugin Author Takis Bouyouris

    (@nevma)

    You are welcome! I do want to get to the bottom of this, because it seems quite strange to see the plugin working like this, but only partially.

    If it is possible to contact your system admin about the cookie, then this might prove to be helpful!

    Lastly, if you think you can trust us doing some debugging from the inside, feel free to contact us in our email, as well.

    Cheers,
    Takis

    Thread Starter davekriebel

    (@davekriebel)

    I’ll see what info (if any) I can get from Media Temple’s customer service.

    I would be happy to give you access to the staged site. Can you point me towards the email I should contact you at?

    Thanks again!

    Best,
    Dave

    Thread Starter davekriebel

    (@davekriebel)

    Also, Media Temple says: “no on the (mt) Media Temple end, we do not strip away cookies, or modify the code of plugins”.

    Thread Starter davekriebel

    (@davekriebel)

    Arg, this is embarrassing. It turns out I -DO- have CDN in place. I clicked your option for CDN images in the plugin settings and it appears to be working perfect. Sorry for wasting your time and thank you for the great plugin!

    Plugin Author Takis Bouyouris

    (@nevma)

    Hello, Dave,

    No worries, I am glad you found a solution to your problem. Let me point out that our support for CDNs is still a bit experimental. It doesn’t break anything, but there are cases where some images are served in their original sizes before they are resized. CDNs are a really particular case unfortunately. We hope we can support them more robustly in the future.

    Cheers,
    Takis

Viewing 7 replies - 1 through 7 (of 7 total)
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