lightbox videos stopped working

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  • Dear shfryn,

    Thanks for your post.
    Please be kindly informed that this issue is related not to the WordPress update but to the video sources. Please have a look at this screenshot: https://prnt.sc/fxy9os
    For avoiding this problem it is necessary to change the video sources from HTTP to HTTPS.
    If you need help for doing that, feel free to contact us and we will be happy to assist.

    Please keep us updated.
    Thanks in advance

    Thread Starter shfryn

    (@shfryn)

    Thanks for the reply.

    Currently we have all of the videos embedded as https in the plugin.

    https://prnt.sc/fy2fl1

    It looks like the videos are getting embedded as http on the front-end. I tried disabling plugins, but the videos still have their embed links automatically changed to http in the HTML.

    https://prnt.sc/fy2gdj

    Dear shfryn,

    Thanks for keeping us updated.
    Seems that the issue is site specific. We will be thankful if you contact us directly for the deeper investigation of this problem. You can use either Contact Us page or LiveChat, which is available from 9.30-18.30 GMT+4 time zone.

    Please include the link to this post in your email.
    We will wait for your reply
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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