• Resolved jersey-peeps

    (@jersey-peeps)


    Hi I have previously used your plugin with no issues, but today I updated the plugin and started a backup process, only for it to fail and send this error message

    Something went wrong; can’t find ajax request URL

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Rene Hermenau

    (@renehermi)

    Hi @jersey-peeps,

    can you send me a ticket to https://wp-staging.com/support/ with link to your website and more details?

    I don’t want to ask publically here about insights of your website.

    Plugin Author Rene Hermenau

    (@renehermi)

    Btw. Make sure that yourwebsite.com/wp-admin/admin-ajax.php is reachable. Is it? It must return 0 when opening this link.

    Some “security plugins” are disallowing access to it, but this file must be accessible, not only for WP Staging.

    Thread Starter jersey-peeps

    (@jersey-peeps)

    It certainly is reachable,I will re-enable your plugin and sending a ticket now

    Plugin Author Rene Hermenau

    (@renehermi)

    Fixed with latest update, released in a few minutes:-)

    Apologies, I am seeing the same error.

    Ajax page returns a “0” value when visiting it. Tried disabling security plug-in just to make sure. Still received same error. Running WP 4.3.11

    What other information could I provide to help troubleshoot the issue? Thanks!

    Plugin Author Rene Hermenau

    (@renehermi)

    please install latest version from https://wp-staging.com/wp-staging.zip

    – Delete all files in wp-content/uploads/wp-staging
    – Enable wp staging debug mode
    – Create another clone.
    – Send me log file from wp-content/uploads/wp-staging/logs
    – Send me tools->system info details

    My contact mail support [at] wp-staging.com

    I try to replicate the issue than

    Thank you very much for the reply back. I will try what you suggest and will report back!

    ^_^

    Hi, i have the same problem:

    Something went wrong; can’t find ajax request URL!

    Try with 2.1.1 version and 2.1.2 version.

    I have the logs and system info, but in your website say thats is only for premium customers.

    Can you help me with this? I really want to use this plugins is amazing, but now have this problem.

    thx!

    Plugin Author Rene Hermenau

    (@renehermi)

    Sure just open a support ticket and referee to this post here. Let me know which hoster you are using.

    Is the error happening immediately after start or after some time while the cloning process is running?

    Hello Rene,
    I have the same problem, I previously used too, your plugin with no issues, but when today I updated the plugin and started a backup process, only for it to fail and send this error message

    Something went wrong; can’t find ajax request URL

    Do you have a solution please?

    love your plugins, very helpfull and thinking to buy the full version.

    Thanks
    julien

    Hello Rene,
    I have the same problem, I previously used too, your plugin with no issues, but when today I updated the plugin and started a backup process, only for it to fail and send this error message

    Something went wrong; can’t find ajax request URL

    Do you have a solution please?

    love your plugins, very helpfull and thinking to buy the full version.

    Thanks
    julien

    Plugin Author Rene Hermenau

    (@renehermi)

    Hi Julien,

    its already solved in the pro version but it needs some more time until the fix is ready in the free version as well.

    There is a new file copy limit option. This needs to be adjusted to 10 instead 500.
    I am pushing hard to fix this in wp staging free version

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Ajax request error’ is closed to new replies.